Concession Team Member

2 weeks ago


Schertz, Texas, United States Penn National Gaming Full time
Job Summary

We are seeking a highly motivated and customer-focused Concession Worker to join our team at Penn National Gaming. As a Concession Worker, you will play a key role in providing exceptional service to our guests and contributing to the success of our food and beverage operations.

Key Responsibilities
  • Determine Guest Needs: Use your excellent communication skills to understand the needs of our guests and suggest menu items to enhance their experience and meet sales goals.
  • Prepare Food and Beverages: Prepare a variety of food and beverage orders according to established recipes and outlet standards, ensuring that all orders are accurate and of high quality.
  • Operate Point of Sale System: Accurately and efficiently operate our electronic cash register system to process payment transactions and maintain a high level of customer satisfaction.
  • Maintain Cleanliness and Organization: Maintain the cleanliness and organization of side stations, including restocking supplies and rotating stock as necessary.
  • Stock and Clean Workstations: Clean and wipe down workstations and utensils, and stock food in their proper place in food storerooms.
Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be able to lift up to 25 pounds and stand for long periods of time.


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