Hotel Front Desk Representative
4 days ago
We are seeking a skilled Hotel Front Desk Representative to manage all aspects of hotel guest's accommodation at Fargo Clubhouse Hotel & Suites. As a Front Desk Agent, you will welcome new guests and issue room keys, manage reservations and provide information about rooms, rates, and amenities.
Responsibilities:- Perform all check-in and check-out tasks efficiently.
- Manage online and phone reservations with accuracy.
- Inform customers about payment methods and verify their credit card data.
- Register guests collecting necessary information (like contact details and exact dates of their stay).
- Welcome guests upon their arrival and assign rooms as needed.
- Provide information about our hotel, available rooms, rates, and amenities.
- Respond to clients' complaints in a timely and professional manner.
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy, and fully-furnished to accommodate guests' needs.
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests.
- Upsell additional facilities and services when appropriate.
- Maintain updated records of bookings and payments.
Estimated Salary: $45,000 - $60,000 per year, depending on experience and qualifications. We offer competitive pay, medical and dental insurance, PTO, 401(k) retirement savings plan, life insurance, disability insurance, hotel room discounts, and ongoing training and career development opportunities.
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Hotel Guest Services Representative
2 weeks ago
Fargo, North Dakota, United States Fargo Clubhouse Hotel & Suites Full timeAbout the Role: We are seeking a talented Front Desk Agent to join our team at the Fargo Clubhouse Hotel & Suites. As a key member of our front office team, you will be responsible for managing all aspects of hotel guest's accommodation, including welcoming new guests, issuing room keys, and providing information about rooms, rates, and amenities.Key...
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Front Desk Ambassador
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Hotel Guest Experience Coordinator
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Front Desk Representative
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Front Desk Coordinator
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Front Desk Operations Specialist
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Front Desk Ambassador
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Hotel Services Representative
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Front Desk Hospitality Associate
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Front Desk Ambassador
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Front Desk Services Representative
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Hotel Operations Associate
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Front Desk Operations Manager
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Weekend Front Desk Team Lead
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Hotel Guest Services Coordinator
2 weeks ago
Fargo, North Dakota, United States Courtyard Fargo Full timeAbout the RoleThe Hotel Guest Services Coordinator is responsible for coordinating the day-to-day operations of the front desk, including guest check-in, check-out, and room assignments. This role requires strong organizational skills, attention to detail, and excellent communication skills to ensure a positive experience for our guests.
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Front Desk Ambassador
3 days ago
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Part-time Hotel Customer Service Expert
4 weeks ago
Fargo, North Dakota, United States Candlewood Suites Fargo-N. Dakota State Univ. Full timeThe Candlewood Suites Fargo @ NDSU is an extended stay hotel seeking a part-time Front Desk Agent to join our friendly and reliable team. Ideal candidates will have experience in a customer-oriented environment, excellent communication skills, and a strong reputation for delivering high standards of service.We are looking for someone with flexibility to...
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Extended Stay Hotel Associate
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Hotel Operations Support Specialist
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