Administrative Support Specialist

4 weeks ago


Bronx, New York, United States Autism Care Partners Full time

Job Summary: We are seeking a highly organized and detail-oriented Administrative Associate to join our team at Autism Care Partners. As a key member of our center operations team, you will be responsible for providing exceptional customer service to internal staff, external sources, and the families we serve in the early intervention program.

Key Responsibilities:

  • Answer and direct phone calls in a professional and courteous manner.
  • Maintain accurate visitor logs and ensure proper identification procedures are followed.
  • Record and monitor student attendance in accordance with OCFS daycare guidelines.
  • Coordinate school bus routing for new students and communicate with the assigned school bus company.
  • Schedule tours and follow up with families and Service Coordinators.
  • Perform various clerical duties, including maintaining spreadsheets, disseminating center notices, and collecting progress reports.
  • Receive and forward incoming mail.
  • Monitor evaluations schedules and email paperwork to the evaluations department.
  • Update enrollment in ICASE.

Parent Communication:

  • Communicate with parents regarding center updates and closures.
  • Assist with coordinating center events and verifying parent attendance.
  • Create welcome packets for tours.
  • Ensure students' emergency contact forms are up to date.
  • Assist administration with conducting tours for new families.
  • Follow up with families regarding cancellations.

Electronic Database Clerical Duties:

  • Add new center-based staff and students to ICASE apps.
  • Add children's outcomes and objectives to ICASE apps as updated Individualized Family Service Plans are obtained.

Minimum Qualifications:

  • Education: High School Diploma


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