Residential Support Specialist

4 days ago


Bronx, New York, United States FORTUNE SOCIETY INC Full time
Job Summary:

Fortune Society Inc. is seeking a highly motivated and detail-oriented Residential Support Specialist to join our team. As a Residential Support Specialist, you will be responsible for maintaining a safe and secure environment for tenants, staff, and guests.

Key Responsibilities:

• Monitor all tenants and guests entering and leaving the building.
• Document all activities in the communication logbook.
• Regularly patrol tenant floors and administrative offices.
• Regularly patrol perimeter checks of the building.
• Intervene in crisis situations and provide appropriate support when necessary.
• Gather and maintain work order requests and submit to maintenance.
• Conduct an orientation to the building for all tenants (i.e., emergency exits, procedures for trash removal, laundry, etc.).
• Answer phones and direct calls as required.
• Monitor security cameras; and other duties as assigned.

Requirements:

• High school diploma or GED/HSE or related experience.
• Experience working in an institutional setting and/or providing security services.
• Certified in CPR and First Aid a plus.
• Will be required to obtain CPR and First Aid Certification after employment; Comfortable with computer-based data entry and using Microsoft Office;
• Good written and verbal communication skills.
• Excellent judgment and conflict resolution skills;
• Fully vaccinated against COVID-19 with a Centers for Disease Control (CDC) or World Health Organization (WHO) authorized vaccine (or approved for an exemption as a reasonable accommodation due to a qualified disability or sincerely held religious belief or other legal basis).

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