Customer Service Representative

2 weeks ago


Amarillo, Texas, United States Golden Corral Full time

Customer Service Representative

We are seeking a Customer Service Representative to provide exceptional guest experiences at Golden Corral. As a key member of our team, you will be responsible for greeting guests, offering assistance, and ensuring a positive dining experience.

  • Guest Service:
  • Greets guests warmly and offers a personal invitation to return.
  • Offers assistance to guests who need help.
  • Processes GC On the Go To-Go orders efficiently.
  • Handles payments accurately and securely.
  • Knows and follows position responsibilities related to just-in-time delivery.
  • Has a full knowledge of menu and prices.

Cleanliness:

  • Maintains organization and cleanliness at the vestibule, host/cashier station, and surrounding areas.
  • Ensures the buffet is set up properly and labels are correct.
  • Cleans all buffets and surrounding areas.
  • Follows local health department laws.

Operational Excellence:

  • Informs the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery.
  • Ensures drawer balances with daily paperwork.

Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire specific to the position.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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