Customer Service Representative

3 weeks ago


Amarillo, Texas, United States Golden Corral Full time

Customer Service Representative

At Golden Corral, we are seeking a Customer Service Representative to provide exceptional guest experiences. As a key member of our team, you will be responsible for creating lasting impressions on our guests through friendly and courteous interactions.

Key Responsibilities:

  • Greet guests as they enter the restaurant and offer a sincere invitation to return as they leave.
  • Offer assistance to guests who may need help, ensuring a seamless dining experience.
  • Process GC On the Go To-Go orders efficiently and accurately.
  • Provide friendly and courteous phone interactions.
  • Handle payments accurately and maintain a clean and organized workspace.
  • Stay up-to-date on menu items, prices, and buffet offerings to provide informed guest interactions.

Cleanliness and Operational Excellence:

  • Maintain a clean and organized vestibule, host/cashier station, and surrounding areas.
  • Ensure the buffet is set up properly and labels are correct, and clean all buffets and surrounding areas.
  • Follow local health department laws and regulations.
  • Inform the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery.
  • Ensure drawer balances with daily paperwork.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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