Customs Clearance Specialist

6 days ago


Los Angeles California, United States Alba Wheels Up International Full time
Job Summary

Alba Wheels Up International is seeking a highly skilled Customs Clearance Specialist to join our team. As a key member of our logistics team, you will be responsible for ensuring the smooth and efficient clearance of international shipments.

Key Responsibilities
  • Provide exceptional customer service by communicating with clients and resolving issues related to their shipments.
  • Arrange and monitor traffic responsibilities, including sending delivery orders and communicating with trucking companies.
  • Interact with management and personnel to meet day-to-day responsibilities.
  • Process customs clearance for air, truck, and ocean shipments, as well as other modes of arrival into the USA.
  • Receive, review, and process import documentation from overseas agents and clients.
  • Secure arrival information from various modes of arrival, including air, ocean, truck, rail, mail, and passenger.
  • Data entry and processing of various clients' import shipments via related documentation received and presentation to U.S. Customs and/or other participating Government Agencies.
  • Classify imported goods with appropriate HTS (harmonized tariff schedule) over a broad range of commodities and special exception/exclusions for appropriate duty application.
  • Update shipment status daily and enter notes in Cargowise system.
  • Follow through on customs matters and resolve problems that may occur.
  • Respond to client inquiries and inter-company inquiries in a prompt and timely manner.
  • Process remote filings (RLF).
  • Submit payment to steam ship lines and send out endorsed original bills of lading when required.
  • Invoice files within 48 hours of shipment release.
  • Scan documents into Cargowise system shipment files.
  • Send out delivery orders and supporting documentation to assigned truckers.
  • Communicate with truckers when cargo is available or if there is an issue with a shipment.
  • Resolve issues with pick-up of cargo at locations and relay to clients accordingly and in a timely manner.
  • Secure aggressive costs for maximum profitability while satisfying clients' requirements.
  • Adhere to all domestic and international shipping regulations.
  • Secure and post vendor invoices to payables in shipment files.
  • Perform other related duties and projects as requested or assigned by manager.
Requirements
  • High School diploma or equivalent.
  • A minimum of 2 years of relatable work experience in freight forwarding and customs brokerage industry.
  • Exceptional customer-service communication skills (both verbal and written).
  • Ability to multi-task and work in a high-pressure environment.
  • Strong attention to details and organizational skills.
  • Uphold a high level of discretion and confidentiality.
  • Must be a team player and able to work independently, being proactive and having a flexible attitude.
  • Proficient in Windows and Office Suite.
  • Experience working with Cargowise is a plus.
  • Customs Brokerage license is a plus.


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