Customs Clearance Specialist
6 days ago
Alba Wheels Up International is seeking a highly skilled Customs Clearance Specialist to join our team. As a key member of our logistics team, you will be responsible for ensuring the smooth and efficient clearance of international shipments.
Key Responsibilities- Provide exceptional customer service by communicating with clients and resolving issues related to their shipments.
- Arrange and monitor traffic responsibilities, including sending delivery orders and communicating with trucking companies.
- Interact with management and personnel to meet day-to-day responsibilities.
- Process customs clearance for air, truck, and ocean shipments, as well as other modes of arrival into the USA.
- Receive, review, and process import documentation from overseas agents and clients.
- Secure arrival information from various modes of arrival, including air, ocean, truck, rail, mail, and passenger.
- Data entry and processing of various clients' import shipments via related documentation received and presentation to U.S. Customs and/or other participating Government Agencies.
- Classify imported goods with appropriate HTS (harmonized tariff schedule) over a broad range of commodities and special exception/exclusions for appropriate duty application.
- Update shipment status daily and enter notes in Cargowise system.
- Follow through on customs matters and resolve problems that may occur.
- Respond to client inquiries and inter-company inquiries in a prompt and timely manner.
- Process remote filings (RLF).
- Submit payment to steam ship lines and send out endorsed original bills of lading when required.
- Invoice files within 48 hours of shipment release.
- Scan documents into Cargowise system shipment files.
- Send out delivery orders and supporting documentation to assigned truckers.
- Communicate with truckers when cargo is available or if there is an issue with a shipment.
- Resolve issues with pick-up of cargo at locations and relay to clients accordingly and in a timely manner.
- Secure aggressive costs for maximum profitability while satisfying clients' requirements.
- Adhere to all domestic and international shipping regulations.
- Secure and post vendor invoices to payables in shipment files.
- Perform other related duties and projects as requested or assigned by manager.
- High School diploma or equivalent.
- A minimum of 2 years of relatable work experience in freight forwarding and customs brokerage industry.
- Exceptional customer-service communication skills (both verbal and written).
- Ability to multi-task and work in a high-pressure environment.
- Strong attention to details and organizational skills.
- Uphold a high level of discretion and confidentiality.
- Must be a team player and able to work independently, being proactive and having a flexible attitude.
- Proficient in Windows and Office Suite.
- Experience working with Cargowise is a plus.
- Customs Brokerage license is a plus.
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