Member Experience Manager
3 weeks ago
We are seeking a highly skilled Member Experience Manager to join our team at Industrious. As a key member of our operations team, you will be responsible for delivering exceptional experiences to our members, driving business growth, and building strong relationships with our clients.
Key Responsibilities- Develop and execute strategies to drive member engagement and retention
- Provide exceptional customer service and support to members and clients
- Collaborate with cross-functional teams to drive business growth and improve operations
- Identify and pursue new business opportunities and partnerships
- Manage and maintain a high level of customer satisfaction and loyalty
- 3+ years of experience in a customer-facing role, preferably in a hospitality or sales environment
- Proven track record of driving business growth and improving customer satisfaction
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong analytical and problem-solving skills
- Competitive salary and bonus structure
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Comprehensive benefits package, including health insurance, 401(k), and paid time off
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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Member Experience Manager
3 weeks ago
Arlington, Virginia, United States Industrious Full timeAbout IndustriousWe're a leading provider of premium workplace-as-a-service solutions, dedicated to creating exceptional experiences for teams of all sizes and stages. Our mission is to empower businesses to thrive in a collaborative and innovative environment.About the RoleWe're seeking a highly skilled Member Experience Manager to join our team. As a key...
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Member Experience Manager
3 weeks ago
Arlington, Virginia, United States Industrious Full timeAbout IndustriousIndustrious is a leading provider of premium workplace-as-a-service solutions, offering a unique and innovative approach to creating great days for teams of all sizes and stages. Our mission is to deliver exceptional workplace experiences that foster collaboration, productivity, and growth.About the RoleWe are seeking a highly skilled and...
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