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Patient Access Coordinator

2 months ago


Miami FL USA, United States University of Miami Full time
{"title": "Patient Access Specialist", "description": "Job Summary

We are seeking a highly skilled Patient Access Specialist to join our team at the University of Miami. As a key member of our front-end revenue cycle team, you will play a critical role in ensuring the smooth operation of our clinic and hospital functions.

Key Responsibilities
  • Obtain, confirm, and enter demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.
  • Contact patients' families or physicians' offices to obtain missing insurance information.
  • Verify insurance and confirm insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.
  • Collaborate with scheduling departments to identify add-on patients.
  • Obtain necessary authorizations, pre-certifications, and referrals.
  • Notify patients of liabilities prior to date of service and collect funds.
  • Maintain appropriate records, files, and accurate documentation in the system of record.
  • Serve as a lead resource for lower-level Patient Services staff.
  • Recommend new approaches to management for enhancing performance and productivity.
  • Deploy critical thinking while responding to a variety of technical issues from patients, physicians, and employees via phone, email, web messages, fax, or email.
Requirements
  • High school diploma or equivalent required.
  • Minimum 3 years of relevant experience.
  • Skill in data entry and completing assignments accurately and with attention to detail.
  • Ability to communicate effectively in both oral and written form.
  • Ability to process and handle confidential information with discretion.
  • Ability to analyze, organize, and prioritize work under pressure while meeting deadlines.
  • Outstanding interpersonal skills with a commitment to service excellence.
  • Able to handle multiple tasks, software systems, and technologies simultaneously.
  • Ability to establish and maintain effective working relationships with patients and staff.
  • Knowledge of generally accepted accounting procedures and principles.
What We Offer

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission, and more. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment that values excellence and innovation.

Patient safety is a top priority. As a result, during the Influenza (the flu) season (September through April), the University Of Miami Miller School Of Medicine requires all employees who provide ongoing services to patients, work in a location (all Hospitals and clinics) where patient care is provided, or work in patient care or clinical care areas, to have an annual influenza vaccination. Failure to meet this requirement will result in rescinding or termination of employment.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

"}