Grocery and Bulk Department Assistant

6 days ago


Dubuque, Iowa, United States Natural Grocers Full time
About the Role

We are seeking a highly motivated and detail-oriented Grocery Assistant - Bulk and Dairy Department to join our team at Natural Grocers. As a key member of our grocery team, you will play a vital role in ensuring the successful operation and profitability of our grocery and bulk departments.

Key Responsibilities
  • Customer Service: Provide exceptional customer service as a top priority, ensuring that every customer interaction is positive and memorable.
  • Inventory Management: Assist in ordering and maintaining accurate inventory levels for the grocery, bulk, dairy, and frozen departments.
  • Department Maintenance: Ensure that all in-stock products meet company standards, and maintain a clean and organized store environment.
  • Merchandising and Displays: Merchandise shelves, endcaps, and dynamic displays to create an inviting and engaging shopping experience.
  • Training and Development: Assist in training and monitoring of department personnel, including assigning and following up on tasks.
  • Cash Handling and Register Functions: Handle register functions, including backup cashiering, managing customer returns, and addressing customer complaints.
  • Safety and Security: Maintain the safety and security of customers and employees, adhering to all company policies and procedures.
  • Product Knowledge: Continuously increase product knowledge to provide expert advice to customers and make informed purchasing decisions.
  • Technology and Systems: Utilize SAP and inventory management software, as well as other IS programs, to manage inventory, track sales, and analyze data.
Requirements
  • Education: High school diploma or equivalent preferred.
  • Experience: 1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
  • Supervisory Experience: 1 year of experience supervising others preferred.
  • Food Safety Training: Ability to pass food safety training courses and/or certifications as required by law and maintain compliance.
  • Communication and Interpersonal Skills: Excellent customer service skills, ability to take direction, and follow through on tasks.
  • Organizational and Time Management Skills: Highly organized with great attention to detail, ability to manage changing priorities, and stay focused on tasks.
  • Technical Skills: Proficient in MS Word, Excel, and Outlook.
Benefits

Natural Grocers offers a comprehensive benefits package to our Crew members, including:

  • Birthday Bonus Pay
  • Vitamin Bucks (up to $2,080 earned as store credit annually)
  • Holiday Pay for 5 holidays – stores closed
  • Paid Time Off (sick days and vacation) that increases with tenure
  • Paid Nutrition Education
  • good4u Crew Member Discount
  • {N}power Program (customer appreciation and rewards program)
  • Regular, Scheduled Pay Increases
  • Advancement Opportunities and Career Development
  • Health and Wellness Program
  • Employee Assistance Program (EAP)
  • Employee Referral Program
Full-Time Benefits

In addition to the benefits listed above, full-time Crew members (30+ hours/week) are eligible for:

  • Medical, Dental, and Vision Insurance
  • Paid Parental Leave
  • Paid Medical Leave (through company-paid short-term disability insurance)
  • Company-Paid Short-Term Disability Insurance
  • Company-Paid Life Insurance
  • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
  • Retirement Savings Plan (401k) with Discretionary Company Match
  • Healthcare and Dependent Care Flexible Spending Account (FSA)
  • Health Savings Account (HSA) with Company Match

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