Nocturnal Guest Services Specialist
2 weeks ago
As a vital member of our team, the Nocturnal Guest Services Specialist plays a crucial role in ensuring a seamless experience for our guests during their stay.
Position Summary
Our focus extends beyond mere check-in and check-out processes; we aim to create memorable and unique experiences for our guests.
Our specialists are proactive in delivering a comprehensive range of services that enhance the guest journey.
They are empowered to navigate their environment and take necessary actions to meet guest needs.Whether it involves managing operational tasks, addressing guest inquiries, completing documentation, or sharing local insights, the Nocturnal Guest Services Specialist integrates these interactions into the overall guest experience.
Success in this role hinges on several key factors: fostering a safe work environment, adhering to company policies, maintaining confidentiality, safeguarding company resources, upholding quality standards, and ensuring a professional appearance and communication style.
Our specialists will be active throughout their shifts, engaging in various physical activities (standing, sitting, or walking for extended periods) and taking a hands-on approach to their responsibilities (moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance).
Excellence in these tasks (along with other reasonable duties as assigned) is essential for the Nocturnal Guest Services Specialist to deliver outstanding service to our guests and contribute positively to our business.
Preferred Qualifications
Education:
High school diploma or G.E.D. equivalent.
Related Work Experience:
No prior experience required.
Supervisory Experience:
No supervisory experience necessary.
License or Certification:
None required.
Marriott International is committed to fostering a diverse workforce and maintaining an inclusive, people-first culture.
We uphold non-discrimination principles based on disability, veteran status, or any other legally protected basis.
At Marriott Hotels, we continuously strive to enhance the art of hospitality, innovating at every opportunity while ensuring the comfort of our guests worldwide.
With a reputation synonymous with hospitality, we invite you to explore a career with Marriott Hotels.
Joining Marriott Hotels means becoming part of a diverse portfolio within Marriott International.Be where you can excel, discover your purpose, belong to a remarkable global team, and evolve into the best version of yourself.
JW Marriott, part of Marriott International's luxury portfolio, encompasses over 100 exquisite properties in prime cities and unique resort destinations worldwide.
JW prioritizes our associates' well-being, as we believe that happy associates lead to happy guests.JW Marriott associates embody confidence, innovation, authenticity, and intuition, continuing the legacy of our founder, J. Willard Marriott.
Our hotels provide a distinctive work experience, fostering a sense of community and camaraderie among a diverse group of colleagues.
JW offers opportunities for training, development, recognition, and a nurturing environment where you can pursue your passions in a luxury setting focused on holistic well-being.
Exceptional guest service begins with how we care for our associates. That's The JW Treatment. Joining JW Marriott means becoming part of a diverse portfolio within Marriott International.Be where you can excel, discover your purpose, belong to a remarkable global team, and evolve into the best version of yourself.
-
Guest Services Valet Specialist
2 weeks ago
Atlanta, Georgia, United States Towne Park Full timeJoin Our Team as a Guest Services Valet SpecialistAt Towne Park, we believe that every role contributes to creating memorable experiences for our guests. As a Guest Services Valet Specialist, you will play a vital role in ensuring that our guests receive exceptional service from the moment they arrive.Your Responsibilities:Provide courteous and efficient...
-
Guest Services Coordinator
2 weeks ago
Atlanta, Georgia, United States Marriott International Inc Full timeAdditional Information Open Availability required for both shifts, Day Shift, Evening Shift Job Number Job Category Rooms & Guest Services Operations Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY The role of a Guest Experience Specialist transcends traditional check-in and check-out processes. Our aim is...
-
Guest Services Coordinator
1 week ago
Atlanta, Georgia, United States Marriott International Inc Full timePOSITION OVERVIEWAt Marriott International, we strive to create unforgettable experiences for our guests. As a Guest Experience Specialist, your role is pivotal in ensuring that every guest feels valued and welcomed throughout their stay.KEY RESPONSIBILITIESOur Guest Experience Specialists are dedicated to providing exceptional service by:1. Taking...
-
Seasonal Guest Services Team Specialist
5 days ago
Atlanta, Georgia, United States Georgia Aquarium Full timeJob SummaryWe are seeking a highly motivated and enthusiastic individual to join our team as a Seasonal Guest Services Team Specialist at the Georgia Aquarium. As a key member of our Guest Services team, you will be responsible for creating a memorable and engaging experience for our guests, while providing exceptional customer service and support.Key...
-
Guest Experience Specialist
4 weeks ago
Atlanta, Georgia, United States Marriott International Inc Full timeAdditional Information Open Availability required for both shifts, Day Shift, Evening ShiftJob Number Job Category Rooms & Guest Services OperationsLocation Courtyard Atlanta Executive Park/Emory, 1236 Executive Park Drive, Atlanta, Georgia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION...
-
Guest Experience Specialist
1 month ago
Atlanta, Georgia, United States Marriott International Inc Full timeAdditional Information Open Availability required for both shifts, Day Shift, Evening Shift Job Number Job Category Rooms & Guest Services Operations Location Courtyard Atlanta Executive Park/Emory, 1236 Executive Park Drive, Atlanta, Georgia, United States VIEW ON MAP Schedule Part-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION...
-
Valet Supervisor
5 days ago
Atlanta, Georgia, United States Evolution Parking & Guest Services Full timeJob SummaryThe Valet Supervisor will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional service that exceeds our customer and client's expectations.Key ResponsibilitiesGuest Service DeliveryEstablish positive guest relationships through consistent delivery of customer service to all guests,...
-
Guest Services Representative
2 weeks ago
Atlanta, Georgia, United States Doubletree by Hilton Atlanta Perimeter Dunwoody Full timeWe are looking for a motivated and customer-oriented hospitality front desk representative to enhance our guest services team. Your role will involve: Welcoming guests and ensuring a smooth check-in and check-out process.Managing reservations through various channels and addressing inquiries regarding guest needs, including room availability, amenities, and...
-
Guest Services Coordinator
2 weeks ago
Atlanta, Georgia, United States Marriott International Inc Full timeJob OverviewPOSITION SUMMARY At Marriott International, we are dedicated to creating exceptional experiences for our guests. Our Guest Services Coordinators play a pivotal role in ensuring that every visitor enjoys a seamless and memorable stay. These specialists are not limited to traditional front desk duties; they take the initiative to enhance the guest...
-
Guest Engagement Specialist
2 weeks ago
Atlanta, Georgia, United States AEG Full timePosition Title: Guest Engagement Specialist Department: Guest Experience Employment Type: Part-Time, Non-Exempt Compensation: $15.00 per hour Company Overview: AEG is dedicated to providing exceptional management services and creating memorable experiences for guests at our premier attractions. Our mission is to engage, entertain, and educate visitors,...
-
Guest Services Coordinator
6 days ago
Atlanta, Georgia, United States Alston & Bird's Full timeJob DescriptionAlston & Bird's Guest Services Specialist plays a vital role in ensuring a seamless and exceptional experience for clients, guests, and internal stakeholders. This position requires a high level of professionalism, attention to detail, and excellent communication skills.Key Responsibilities:Client Liaison: Serve as the primary point of contact...
-
Guest Services Coordinator
1 week ago
Atlanta, Georgia, United States The Private Suite LLC Full timeJob OverviewCompany BackgroundThe Private Suite LLC is a premier luxury hospitality firm focused on creating and managing exclusive terminals for commercial air travel at key airports nationwide.Position: Hospitality CoordinatorKey ResponsibilitiesOversee communication coordination for Suites, Guest Preferences, Culinary Orders, and additional...
-
Guest Service Barista Position
1 week ago
Atlanta, Georgia, United States Hotel Resource Full timePosition Overview:We are seeking a dedicated and enthusiastic Coffee Specialist to join our team at a newly established hotel. The ideal candidate will be responsible for providing exceptional service to our guests while preparing and serving a variety of beverages.Company: Hotel ResourceLocation: United StatesEmployment Type: Full-TimeKey...
-
Guest Reservation Specialist
2 weeks ago
Atlanta, Georgia, United States Emory Conference Center Hotel Full timePosition Summary: The Guest Reservation Specialist is responsible for delivering prompt, professional, and efficient service in managing all inquiries related to guest room bookings, modifications, cancellations, and information requests. Primary Responsibilities: Possess comprehensive knowledge of: a) All hotel amenities and services, including...
-
Guest Reservation Specialist
2 weeks ago
Atlanta, Georgia, United States Emory Conference Center Hotel Full timePosition Overview: The Guest Reservation Specialist is responsible for ensuring a seamless and efficient process for all inquiries related to guest room bookings, modifications, cancellations, and general information. Primary Responsibilities: Maintain comprehensive knowledge of: a) All hotel amenities and services, including operational hours. b)...
-
Guest Reservation Specialist
2 weeks ago
Atlanta, Georgia, United States Emory Conference Center Hotel Full timePosition Overview: The Guest Reservation Specialist is responsible for delivering prompt, courteous, and efficient management of all inquiries related to guest room bookings, modifications, cancellations, and general information. Primary Responsibilities: Maintain comprehensive knowledge of: a) All hotel amenities and services, including...
-
Guest Reception Specialist
1 week ago
Atlanta, Georgia, United States K5 Hospitality Full timeK5 Hospitality is in search of skilled and dedicated Guest Reception Specialists to become part of the 5Church Restaurants team. In this role, you will play a crucial part in providing our guests with a friendly and inviting atmosphere from the moment they step through the door. Collaborating closely with the management team, you will oversee reservations,...
-
Guest Services Attendant
2 weeks ago
Atlanta, Georgia, United States Nobu Hotel Atlanta Full timePosition OverviewJoin the esteemed team at Nobu Hotel Atlanta, where luxury meets exceptional service. We are in search of a dedicated Guest Services Attendant to enhance our Front Office Team, committed to delivering outstanding hospitality to our guests.Role SummaryThe Guest Services Attendant plays a pivotal role in shaping the guest arrival experience....
-
Guest Services Coordinator
1 week ago
Atlanta, Georgia, United States HYATT Hotels Full timePosition OverviewGuest Services Coordinators play a crucial role in the hospitality industry, focusing on the guest registration process and effectively communicating the array of services and promotions available at our hotel.Key ResponsibilitiesManage the guest check-in and check-out procedures with efficiency and professionalism.Provide guests with...
-
Guest Service Representative
4 weeks ago
Atlanta, Georgia, United States LOGIK MANAGEMENT Full timeLOGIK MANAGEMENT LOGIK MANAGEMENT Atlanta, GA Atlanta, GA Part-time Part-time Estimated:$26.7K - $33.9K a year Estimated:$26.7K - $33.9K a year 7 days ago 7 days ago 7 days ago Guest Service Representative Location:Hampton Inn Atlanta - Fairburn 7790 Ella Ln., Fairburn, GA 30213 Department Exemption Status Guest Services Non-Exempt Job Summary Provides...