Senior Experience Design Strategist for Business Banking

3 days ago


Minneapolis, Minnesota, United States U.S. Bank Full time

About Us

At U.S. Bank, we're committed to empowering our customers and businesses to make informed financial decisions. Our mission is to provide personalized, clear, and helpful digital solutions that cater to the unique needs of our customers.

Job Overview

We're seeking an experienced Senior Experience Design Strategist to join our Business Banking team. As a key member of our design leadership team, you'll be responsible for developing human-centered experiences that drive engagement and retention across our authenticated digital platforms.

Responsibilities

  • Develop and execute design strategies that align with business goals and customer needs
  • Lead cross-functional teams to create persuasive, engaging, and strategic ideas that influence product roadmaps and demonstrate a solution's potential for success
  • Collaborate with stakeholders to understand user needs and identify opportunities for growth and improvement
  • Provide thought leadership and expertise in human-centered design methods, including design thinking, service design, and research/insights

Requirements

  • Typically, five to seven years of relevant design leadership experience
  • Excellent presentation, verbal, and written communication skills
  • Advanced product management, product and experience design, or similar experience
  • Financial category experience
  • Bachelor's degree or equivalent work experience

Location and Work Arrangement

The role offers a hybrid/flexible schedule, with an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

Benefits

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Equal Employment Opportunity

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or veteran status.

Salary Range

The estimated salary for this role is $129,455.00 - $152,300.00 - $167,530.00, based on the primary location of the role.



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