UX Content Strategist

4 weeks ago


Minneapolis, Minnesota, United States INSPYR Solutions Full time
Job Title: UX Content Strategist

As a UX Content Strategist at INSPYR Solutions, you will play a crucial role in developing and implementing content strategies that drive business results. You will work closely with the Experience Strategy leads and UX team members to identify and meet the content demands for various projects.

Key Responsibilities:
  • Develop and implement content strategies that align with business objectives
  • Collaborate with cross-functional teams to ensure content is accurate, consistent, and meets customer needs
  • Write, edit, and implement content based on the content strategy, including voice and tone, and customer-/business-centric site goal
  • Review content with peers and senior content strategists to ensure it accurately represents the bank content strategies
  • Formally observe user interviews and usability sessions
  • Analyze and understand end-to-end customer experiences to ensure that all content is consistent in voice/tone/construction and technically correct
  • Assist in gathering requirements and assessing content needs of a given project
  • Update content logs, copy documents, CMS, and other documentation systems
  • Provide strategic content recommendations and writing/editing support for UX teams, product managers, business lines, and other content stakeholders
Requirements:
  • Understands basic principles of content strategy and information architecture
  • Passionate about punctuation and grammar
  • Experience with user-centered design from concept to delivery
  • Experience working in a cross-channel environment, including desktop/laptop, mobile, devices, and brick-and-mortar locations
  • Knowledge of content strategy and UX best practices
  • Great problem-solver
  • A strong portfolio demonstrating past work experience and deliverables
  • Understands content creation, content inventories, and audits, content mapping and modeling, voice and tone guidelines, and governance documentation
  • Experience with data-collection and analysis
  • Able to manage ambiguity, working autonomously and multi-tasking in a fast-paced environment
  • Experience meeting ambitious deadlines and delivering high-quality work on schedule, including quickly turning around plans and reports
  • Skilled in communication, presentation, interpersonal, and analytical skills
  • Good grasp of quantitative data analysis
Preferred Qualifications:
  • Enterprise CMS content authoring experience a must; AEM/CQ5 experience a plus
  • Attention to detail; experience creating content for highly regulated industries a plus
  • Proven ability to create and execute website content plans; migration experience a plus
  • Solid problem-solving skills; ability to work independently and adapt to changing project needs
About INSPYR Solutions:

INSPYR Solutions is a national expert in delivering flexible technology and talent solutions. We strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities.

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.


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