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Client Service Specialist

2 months ago

Washington, United States Terrystach Full time
POSITION SUMMARY

The Client Service Specialist at Terrystach is dedicated to creating outstanding client interactions that contribute to the success of our insurance agency.

Your keen attention to detail, exceptional customer service abilities, and genuine desire to assist others make you a perfect candidate for this role.

You will have the opportunity to advance your career while addressing client inquiries, collaborating with fellow agency members, and proactively identifying the needs of the community you serve.


We are eager to connect with you if you embody the customer-centric and compassionate qualities we seek in a team member.

We foresee opportunities for internal advancement for motivated and sales-oriented individuals.

KEY RESPONSIBILITIES
Build and maintain customer relationships, ensuring timely follow-ups as necessary.

Deliver prompt, precise, and courteous customer service, which may include addressing questions about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.

Implement a customer-focused, needs-based review process to inform clients about available insurance solutions.

Utilize effective communication skills to adeptly meet customer needs while fostering business growth.

REQUIRED QUALIFICATIONS
Commitment to exceptional customer service.

Ability to connect with clients, address their inquiries, and foresee their requirements.

Strong communication skills to assist clients and collaborate with other agency personnel.

Proactive approach to problem-solving.

EMPLOYEE BENEFITS
401(k) matching program.

Performance-based bonuses.

Opportunities for professional growth and advancement within the agency.

Paid time off for vacations and personal/sick days.

Health insurance benefits.

Valuable experience for career development.

COMPENSATION:
$50,000 - $90,000.00 annually.

State Farm agents operate as independent contractors and are responsible for their own hiring decisions regarding employees.