Customer Service Sales Associate

6 days ago


Hoffman Estates, Illinois, United States The Tile Shop, Inc. Full time

**Job Summary**

The Tile Shop, Inc. is seeking a highly motivated and customer-focused Part Time Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

**Key Responsibilities:**

  • Proactively greet customers and provide a positive shopping experience
  • Develop lasting customer relationships by treating customers with courtesy and respect
  • Conduct follow-up customer communication to ensure customer satisfaction
  • Sell tile and related products to exceed customer expectations
  • Understand installation and use of all products to educate customers
  • Understand and track established individual sales goals
  • Track store orders and provide customers with product updates
  • Present yourself in a professional manner at all times
  • Work evenings and weekends as needed

**Requirements:**

  • Strong work ethic with a drive to exceed expectations
  • Excellent people person with strong communication skills
  • Ability to work well in a fast-paced, commission sales environment
  • Open to learning and growing independently and from feedback
  • Ability to work well under high pressure and multitask
  • Detail-oriented and highly organized
  • Sense of design and ability to understand various styles, colors, and textures
  • Basic mathematical and computer skills
  • Ability to read, write, and speak in English

**What We Offer:**

  • Great pay and exceptional training
  • Individual career growth opportunities
  • A dynamic and supportive work environment


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