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Customer Retention Specialist

2 months ago

Hoffman Estates, Illinois, United States Mr. Rooter of Cook County Full time
Exciting Opportunity - Customer Retention Representative

We are seeking a dedicated and results-driven individual to join our team as a Customer Retention Specialist. As a key member of our team, you will be responsible for building strong relationships with our customers and driving sales results.

Key Responsibilities:
  • Engage with customers in a friendly and professional manner to ensure their satisfaction and loyalty
  • Follow up with existing customers to identify opportunities to increase sales and revenue
  • Develop and implement strategies to improve customer retention and satisfaction
Requirements:
  • Strong communication and interpersonal skills
  • Self-motivated and organized with a proven track record in customer service
  • Ability to work in a fast-paced environment and meet sales targets
About Mr. Rooter of Cook County:
  • We are a leading provider of plumbing and drain cleaning services in Cook County
  • We are committed to providing exceptional customer service and building long-term relationships with our customers
  • We offer a supportive and growth-oriented work environment for our employees