Representative for Client Relations
3 weeks ago
We are seeking a highly skilled and results-driven individual to join our team as a Customer Service and Support Specialist. This on-site office role involves working closely with internal employees and external customers, providing exceptional customer service through various channels.
Key Accountabilities:
- Provide prompt and professional responses to customer inquiries via telephone, internet, and written correspondence
- Investigate customer claims and prepare tickets for internal reconciliation
- Update conformity documents in customer EDI/Vendor systems
- Monitor and assist shipments in transit, providing necessary commercial documents to resolve customs clearance issues
- Manage and report on credits, RMA requests, warranty, and services using CRM software
Requirements:
- Bachelor's Degree (Preferred)
- Minimum one year experience working in a customer service/sales environment (preferably manufacturing)
- Excellent interpersonal, written, and verbal communication skills
- Able to plan, multi-task, and manage time effectively
The estimated salary for this position is $62,000 per year, based on industry standards and location.
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Client Service Representative
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Client Service Representative
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Client Relationship Manager
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Financial Services Representative
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Medical Logistics Coordinator
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Sales Development Representative
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Account Relationship Manager
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Real Estate Sales Representative
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Customer Service Representative
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