Client Service Representative
6 days ago
At H&R Block, we are committed to helping our clients achieve their financial goals. We strive to provide exceptional service and support to our clients, and we are seeking a talented Client Service Professional/Receptionist to join our team.
As a Client Service Professional/Receptionist at H&R Block, you will be the first point of contact for our clients. You will be responsible for providing excellent customer service, answering phone calls, and greeting clients in a personalized and friendly manner.
We estimate the salary for this role to be around $15-$18 per hour, depending on experience and qualifications.
Key Responsibilities- Answer phones and greet clients in a personalized and friendly manner
- Match clients with the best-suited tax professional for their needs
- Schedule clients according to their preferences
- Ensure all client needs are met during service
- Maintain office cleanliness and organization with team members
To be successful in this role, you will need:
- Experience working in a fast-paced environment
- Previous experience in a customer service environment
- Ability to multi-task
- Strong organizational and time-management skills
- Computer proficiency with Microsoft Office
We offer a range of benefits to support your overall well-being, including:
- Employee Assistance Program with Health Advocate
- Wellbeing program, BetterYou, to help you build healthy habits
- Neurodiversity and caregiver support available to you and your family
- Various discounts on everyday items and services
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