Product Testing and Compliance Associate

5 days ago


Sausalito, California, United States Serena & Lily Full time
Job Description

Serena & Lily, a leading lifestyle and home furnishings brand, is seeking a highly skilled and experienced individual to manage product and package testing and compliance for our home retail categories.

This is an exciting opportunity for a proactive and detail-oriented professional to make a significant impact and ensure our products meet the highest standards for quality, safety, and compliance.

Key Responsibilities:
  • Testing Management:
    • Provide expert consultation, recommendations, and training to internal and external teams on product and package testing.
    • Manage the pre-production and final lab testing process to ensure pass test results.
    • Oversee testing costs, including quote review and approval, and invoice approval.
    • Develop and implement testing protocols and procedures.
    • Collaborate with vendors and agents to ensure compliance with testing requirements.
  • Product and Packaging Compliance:
    • Ensure products meet regulatory compliance and certification requirements.
    • Partner with sourcing teams to address non-compliance issues.
    • Manage vendor inquiries regarding packaging compliance.
  • Vendor Operations Manual:
    • Administer the Vendor Operations Manual, managing updates and enhancements to content and presentation.
    • Communicate broadcast updates to the agent and vendor community.
Requirements:
  • 5 years' experience in consumer product and transit testing, compliance, and quality for a retailer or manufacturer.
  • In-depth understanding of product performance, safety, and regulatory standards and requirements.
  • Strong analytical, problem-solving, and process improvement skills.
  • Excellent communication and presentation skills, with the ability to explain technical subjects to a non-technical audience.
  • High level of integrity and professionalism, with the ability to manage sensitive information.
  • Ability to work in a hybrid arrangement, with occasional visits to our distribution center.
Benefits:
  • Competitive salary range: $75-85k per year.
  • Medical, dental, vision, and basic life insurance.
  • 401k plan.
  • 21 days of PTO and 7 paid holidays per year.


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