Patient Care Coordinator with Sales Expertise
7 days ago
We are seeking a highly skilled and motivated Patient Care Coordinator with Sales Experience to join our team at The Sleep Team. As a key member of our staff, you will be responsible for providing exceptional patient care and sales support to our patients and referring colleagues.
Key Responsibilities:
- Greet and check-in patients, ensuring a positive and welcoming experience.
- Answer phone calls and schedule appointments using our electronic medical records and phone system.
- Send welcome emails and texts to patients, serving as their primary contact point during treatment.
- Provide medical administrative support, including maintaining patient records and updating information in our electronic medical records system.
- Verify insurance coverage and collect necessary co-pays or fees.
- Assist with medical billing and coding tasks as needed.
- Maintain cleanliness and organization of the office.
- Present treatment cases to patients and orient them to which treatment fits their needs.
- Knowledge of basic marketing and have great ideas for new ways to promote our services.
- Knowledge of HIPAA regulations and ability to handle sensitive patient information with confidentiality.
- Be on time and responsible.
- Spanish speaking is a plus.
About Us:
The Sleep Team is dedicated to helping our community breathe better, sleep better, and live well by providing effective and comfortable alternative treatments to CPAP therapy. We value our employees and strive to create a caring and nurturing environment where their comfort and health are of primary importance.
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