Patient Care Coordinator
4 days ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities.
Key Responsibilities:
• Perform a wide variety of duties associated with patient services, including patient in-take, office visit, patient close-out, and appointment scheduling.
• Oversee the reporting function for the clinic, including compliance specific reports as well as corporate statistics.
• Schedule radiology and give patient lab orders.
• Confirm all FFS eligibility for all locations and update eligibility form in EHR.
• Issue referrals for outside specialties.
• Obtain authorization for all office procedures and radiology if needed.
• Answer phone calls from 3 phone queues (scheduling, high priority and overflow).
• Intake all demographic information for new patients.
• Update demographic information for existing patients.
• Collect insurance information.
• Route calls throughout the office to appropriate department.
• Coordinate patient check out process.
Requirements:
• High School Diploma / GED (or higher).
• 1+ years of experience working in a medical environment.
• 1+ years of EMR experience.
• Ability to travel 50% of the time to nearby offices.
What We Offer:
• Competitive base pay.
• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase.
• 401(k) contribution.
• Paid Time Off.
• 8 Paid Holidays.
• Medical Plan options.
• Health Spending Account or Health Saving account.
• Dental, Vision, Life & AD&D Insurance.
• Short-term disability and Long-Term Disability coverage.
• Education Reimbursement.
• Employee Discounts.
• Employee Assistance Program.
• Employee Referral Bonus Program.
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.).
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