Senior Patient Care Coordinator

6 days ago


Las Vegas, Nevada, United States UnitedHealth Group Full time
Job Summary

As a Senior Patient Care Coordinator at UnitedHealth Group, you will play a vital role in ensuring the smooth operation of our medical offices. Your primary responsibilities will include coordinating patient appointments, managing front desk staff, and maintaining accurate electronic medical records.

Key Responsibilities
  • Lead and train front desk staff to provide exceptional customer service
  • Coordinate and schedule patient appointments
  • Oversee patient registration and update electronic medical records
  • Assist with insurance verification and billing processes
  • Address patient inquiries and concerns professionally and empathetically
  • Collaborate with the Clinic Manager to maintain clinic policies and procedures
What We Offer

At UnitedHealth Group, we are committed to providing a comprehensive benefits package, including competitive pay, paid time off, medical, dental, and vision insurance, and a 401(k) savings plan. We also offer education reimbursement, employee discounts, and a employee referral bonus program.

Requirements
  • High school diploma or equivalent
  • 2+ years of experience in a medical front desk or administrative role
  • 2+ years of customer service experience
  • 2+ years of phone system/answering experience
Preferred Qualifications
  • 1+ years of experience managing or supervising a staff
About UnitedHealth Group

UnitedHealth Group is a global organization that delivers care, aided by technology to help millions of people live healthier lives. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.



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