Case Management Program Coordinator

2 weeks ago

Visalia, California, United States Community Services and Employment Training, Inc. Full time
Position Overview

Community Services and Employment Training, Inc. is in search of a dedicated individual to offer administrative assistance to the Case Management Team. The ideal candidate will thrive in a dynamic setting with various programs. This role requires proficiency in data entry, Microsoft Office, and general office tasks, along with a collaborative spirit and a proactive approach. Excellent communication, writing, time management, and comprehension skills are essential, as is the ability to work independently. Familiarity with inventory management is a plus. A clean driving record and eligibility for vehicle insurance coverage are mandatory.

Key Responsibilities

This role entails providing administrative support to the Back2Work case management team. The successful candidate will be an independent worker capable of adapting to changing demands throughout the day. Driving company vehicles is a requirement.

  • Maintain attendance logs for all worksites
  • Confirm sign-in sheet accuracy
  • Prepare and distribute the monthly safety calendar
  • Compile program documentation packets
  • Update job boards with new opportunities weekly
  • Manage inventory of safety gear and uniforms
  • Conduct weekly sanitation of shared workspaces
  • Provide clerical support to program staff, including copying, filing, and recordkeeping
  • Distribute uniforms to staff
  • Assist staff during marketing efforts, presentations, and enrollments
  • Act as a liaison between participants and staff
  • Organize frequently used workspaces
  • Ensure the safe use and maintenance of all tools and equipment assigned
  • Adhere to organizational discipline procedures and program objectives
  • Foster positive team morale and collaboration by working closely with the leadership team
  • Learn to accurately document all work performed
  • Engage in community service activities, outreach, and education on environmental issues, excluding fundraising or political advocacy
  • Perform additional duties as assigned
Required Skills and Abilities
  • Commitment to uphold company values and represent the organization professionally
  • Deliver exceptional customer service to individuals from diverse backgrounds with efficient and respectful communication
  • Effectively communicate with groups of customers, employees, and the public
  • Build and maintain positive working relationships with employers, colleagues, and community members
  • Handle customer interactions with professionalism and patience
  • Work effectively under pressure and with diverse personalities
  • Proficient in modern office practices and technology, including Microsoft Office Suite and database management
  • Possess strong communication, research, and teamwork skills
  • Ability to read and interpret various documents
  • Write routine reports and correspondence clearly
  • Understand local labor market trends and employer expectations
  • Exhibit excellent organizational skills and attention to detail
  • Possess comprehensive knowledge of company programs and policies
  • Work effectively with minimal supervision
  • Communicate effectively in both verbal and written formats
Work Environment

The characteristics of the work environment described here are typical for this position. Reasonable accommodations may be made for individuals with disabilities to perform essential functions. This position is primarily office-based, with minimal exposure to outdoor conditions and no unusual physical demands.

  • Ability to sit, walk, and stand for extended periods
  • Visual acuity for detailed work on computer screens
  • Capability to bend, stoop, and reach
  • Physical ability to lift, carry, push, and pull up to 50 lbs
  • Ability to read, comprehend, and explain various forms and written materials
Disclaimer

This job description outlines typical responsibilities and is not intended to encompass every task associated with the position. Employees may be required to perform additional related duties that align with their classification.

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