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2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at SP Plus Corporation. As a Cashier, you will play a critical role in providing exceptional customer service and ensuring a seamless parking experience for our clients.
Key Responsibilities- Treat each customer with respect and kindness, ensuring each interaction delivers on the SP Plus Promise of making every moment matter.
- Responsible for being at work every scheduled day, on time and in uniform, and ready to assist customers.
- Counts 'bank' of revenue at beginning of shift to ensure starting total is correct.
- Collects cash and/or validations and maintains security of cash.
- Makes change and issues receipts or tickets to customer for each transaction.
- Computes or re-computes bill from ticket showing amount due per customer.
- Operates cash register after time calculation (manually or by machine), calculates cost or transaction and displays cost of customer transaction on cash register.
- Quotes prices for parking services for which money is received upon customer receipt.
- Gives directions to city locations and assists customers, ensuring they get where they are going easily and efficiently.
- Completes lost ticket forms when original tickets cannot be located.
- Resolves customer complaints quickly and efficiently, asking a supervisor for assistance when needed.
- Answers telephone in a prompt and courteous manner.
- Maintains cleanliness of booth and picks up trash in the surrounding area.
- Conducts timely checks to see if a proper inventory of necessary work aids and supplies are located in booth.
- Verifies log of shift transactions against bank of 'revenue' on hand.
- Compiles 'bank' of collected revenue during the day once a predetermined amount of money has been collected.
- Record amounts received, cars in/out of facility, cars left in a facility (if applicable) while preparing shift report of transactions.
- Less than high school education or up to one month related experience or training or equivalent combination of education and experience.
- Availability to work 2nd shift, 3rd shift and/or week-ends may be required.
- A valid state-issued driver's license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.
