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Insurance Customer Care Specialist

2 months ago


East Peoria, Illinois, United States P & C Experts Full time
Job Overview

Benefits:

  • Attractive salary package
  • Comprehensive dental coverage
  • Health insurance options
  • Generous paid time off
  • Vision care benefits

Position Summary
As a Licensed Insurance Service Representative, you will engage with clients to provide exceptional service and support.

Compensation:
Base salary ranging from $42,000 to $52,000, with potential earnings between $52,000 and $70,000 annually through commissions and bonuses. Base pay will be assessed during the interview process based on experience.

Work Schedule:
Monday to Friday, daytime hours, with no weekend shifts required.

Career Growth:
Opportunities for professional development and advancement within the agency.

Are you a personable and customer-oriented individual? Do you thrive in a public-facing role? If you are organized and enjoy facilitating success for others, this position may be a great fit for you.


Key Responsibilities:

  • Build and maintain strong customer relationships, following up as necessary.
  • Utilize a customer-centric, needs-based approach to inform clients about insurance options.
  • Generate leads, arrange appointments, assess customer needs, and promote suitable products and services.

Qualifications:

  • Must possess a current Illinois Property and Casualty License.
  • Preferred: 2+ years of experience in insurance sales and customer service.
  • Interest in marketing products tailored to customer needs.
  • Strong communication skills, including written, verbal, and listening abilities.
  • People-oriented and detail-focused.
  • Proactive problem-solving skills.
  • Able to learn and utilize computer systems effectively.
  • Ability to collaborate within a team environment.

If you are driven to excel and envision yourself in this role, we encourage you to complete our application process. We will provide updates regarding the next steps in the interview journey.


This opportunity is with a local agency, and employees must successfully fulfill any necessary licensing and training requirements. Agents operate independently and are responsible for hiring their own staff. Employees of agents are not affiliated with any corporate entity or corporation represented by the Agent.