Insurance Services Representative

1 month ago


East Moline, Illinois, United States State Farm Insurance Full time

{"h1": "Customer Service Representative", "p": "At State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, ensuring their insurance needs are met, and resolving any issues that may arise.

Responsibilities:

* Provide accurate and timely information to customers regarding their insurance policies and claims
* Process policy changes and updates in our system
* Handle incoming calls and emails from customers regarding policy inquiries and claims
* Collaborate with team members to resolve customer issues and ensure customer satisfaction
* Maintain customer records and update information as needed
* Provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner
* Stay up to date with insurance products and industry trends to effectively assist customers
* Follow company policies and procedures to ensure compliance with regulations and guidelines
* Meet or exceed performance goals and targets set by the company

Requirements:

* Excellent communication and customer service skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong problem-solving skills and ability to think critically
* Proficiency in using computer software and systems
* Ability to work independently and as part of a team

If you're a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Apply now to join our team and take the first step towards a rewarding career in customer service"}



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