Senior Technical Support Specialist
2 weeks ago
Position: Senior Help Desk Analyst
Company: Tekgence Inc
Work Arrangement: In-office, full-time
This role requires a dedicated presence in the office, with no options for remote work.
Employment Type: W2
Key Competencies Required:
1. Expert Troubleshooting and Analytical Skills: Ability to diagnose and resolve complex technical issues efficiently.
2. Exceptional Customer Service and Communication Skills: Proven experience in delivering outstanding support and maintaining effective communication with clients.
3. Technical Proficiency: Strong knowledge of Windows and Mac operating systems, with familiarity in ServiceNow being advantageous but not mandatory.
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