Service Technician

5 days ago


Sunnyvale, California, United States American Standard Home Services Full time
Job Overview

As a Field Service Technician with American Standard Home Services, you will play a critical role in upholding our brand's commitment to quality and customer satisfaction. Your primary responsibility will be to provide exceptional service and support for our products, focusing on Senior Walk-in tubs or Acrylic/Solid Surface showers.

Key Responsibilities
  • Perform thorough service and maintenance on Senior Walk-in tubs or Acrylic/Solid Surface showers
  • Inspect and transport materials to customer homes for repairs
  • Conduct demo, carpentry, plumbing, electrical, and finish work
  • Deliver outstanding customer service, document work performed, and handle invoicing transactions
Typical Work Orders
  • Repair or replace electrical tub components
  • Walk-in Tub door repairs and shower door replacement/repairs
  • Shower component replacements (shower heads, grab bars, etc.)
  • Re-caulking, drain leaks, small motor repairs
  • Ability to conduct electrical work for jetted walk-in tubs
Benefits and Opportunities
  • Earn between $100 - $500 per service call (average call around $350)
  • No sales or money collection required
  • Weekly payments via Direct Deposit
  • Gas/Mileage reimbursement at 67.5 cents per mile
  • Flexible schedule
  • Potential to grow into an installation partner role (subject to meeting company requirements)
Requirements
  • Demonstrable technical skills in carpentry, plumbing, electrical work
  • Excellent customer service skills
  • Detail-oriented with a passion for the craft
  • Ability to handle paperwork and documentation efficiently
  • Experience in servicing Senior Walk-in tubs or Acrylic/Solid Surface showers is advantageous


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