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Sr. Engineering Technician

5 months ago

Sunnyvale, California, United States Intuitive Surgical Full time
Job Description

Primary Function of Position:

The primary objective of an Engineering Technician is to provide troubleshooting, testing, repairs, equipment maintenance and MRB evaluation services to systems manufacturing line meeting Quality and productivity goals within manufacturing. This person will play a significant role in the areas of Failure Analysis, First Pass Yield and MRB review.

Roles and Responsibilities:

  • Follow Production escalation process and provide engineering evaluation of any interruptions to production line.
  • Perform quick triage of the issue and recommend best course of action to keep production moving. This includes performing simple reworks on the spot such as cable crimping, solder components, tap threads, clean optics, adjust alignment, etc.
  • Document all activities during escalation support in formal records.
  • Diagnose failures on Systems Mfg line for system level failures, sub-assembly failures, and test fixture failures.
  • Perform failure analysis down to component level, investigate root causes, and recommend corrective / preventive actions.
  • Proactively provides feedback to management and engineering regarding production process, quality, and workmanship issues.
  • Execute engineering level tests and collect data to support design of experiment activities or characterize a device.
  • Review non-conforming parts in MRB, analyze failures in detail, make decisions on dispositions, and document all findings in formal records.
  • Perform root cause investigation on non-conforming materials and provide feedback to engineering for quality improvements.
  • Document findings of investigation in quality notifications, which are part of official Device History Records.
  • Collaborate with manufacturing engineers to resolve manufacture, process, and quality issues.
  • Support engineering with electronics/PCA programming and functional testing in the early phase of new product launches to shake out bugs and suggest improvements.
  • Cross-train or mentor others in areas of expertise.
  • Perform other engineering technician duties as needed.