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Operations Coordinator
2 months ago
This role is responsible for executing tasks in accordance with office and company policies and standard operating procedures (SOPs). The successful candidate will provide shipment information, create orders, build loads, assign loads, schedule appointments, track and trace shipments, enter events, and invoicing.
Key Responsibilities:- Monitor task boards and assigned email accounts to respond to customer and carrier requests.
- Document events utilizing knowledge gained through SOPs and experience.
- Follow defined escalation procedures and training.
- Validate and ensure the accuracy of load data in systems according to company and customer standards.
- Shipment information management
- Order creation and activation
- Load building and assignment
- Appointment scheduling
- Shipment tracking and tracing
- Invoicing
- System data validation
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. We specialize in accounting, finance, human resources, talent acquisition, procurement, supply chain, and select administrative professions.
We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence.
We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
Diversity, Equity & Inclusion:At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people.
We maintain an inclusive environment through persistent self-reflection and build a culture of care, engagement, and recognition with clear outcomes.
We ensure growth opportunities for our people and are an equal opportunity employer.