Customer Service Associate

4 days ago


Warwick, Rhode Island, United States Care New England Full time
Job Summary

We are seeking a skilled Customer Service Representative to join our team at Care New England. As a key member of our customer service team, you will be responsible for receiving incoming phone calls from clients and processing orders for delivery of home health care equipment.

Key Responsibilities:
  • Prepare delivery invoices from phone orders for medical equipment from the home health care department.
  • Process customer inquiries and resolve issues in a timely and professional manner.
  • Collaborate with internal teams to ensure seamless delivery of medical equipment to customers.
  • Provide exceptional customer service and support to ensure customer satisfaction.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving skills and attention to detail.
  • Ability to maintain confidentiality and handle sensitive information.


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