Customer Service Representative
1 week ago
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Beltone New England. As a key member of our Call Center, you will be responsible for providing exceptional service to our customers, answering their inquiries, and resolving any issues they may have.
Responsibilities- Answer incoming calls and respond to customer inquiries in a professional and courteous manner.
- Provide accurate and timely information to customers regarding our products and services.
- Resolve customer complaints and issues in a fair and efficient manner.
- Work collaboratively with our sales team to ensure seamless customer experiences.
- Stay up-to-date on product knowledge and company policies to provide informed responses to customer inquiries.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously.
- Strong problem-solving skills and ability to think critically.
- Proficiency in using computer software and technology to manage customer interactions.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
Beltone New England is a leading provider of hearing care solutions, dedicated to helping individuals improve their quality of life through better hearing. Our team is passionate about delivering exceptional customer service and ensuring that every customer has a positive experience with our company.
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