Food Service Operations Manager
1 week ago
The Food Service Manager is a key leadership position responsible for developing and implementing strategic dining solutions to meet customer needs and preferences. This role oversees and manages dining operations where customers order prepared foods from a menu.
Key ResponsibilitiesLeadership and Team Development
• Utilize a coaching model to engage and develop team members to their fullest potential
• Foster a culture of recognition and reward for employees
• Ensure individual and team performance meets objectives and client expectations
• Plan and lead daily team briefings to promote effective communication
• Maintain a safe and healthy work environment
Client Relationship Management
• Identify client needs and communicate operational progress to ensure satisfaction
• Develop and maintain strong relationships with clients to drive business growth
Financial Performance and Management
• Ensure the completion and maintenance of profit and loss statements to inform business decisions
• Deliver client and company financial targets through effective cost management and revenue growth
• Adopt and implement Aramark's processes and systems to drive operational excellence
Productivity and Efficiency
• Drive value through efficient operations, cost controls, and profit management
• Implement and maintain food and labor initiatives to optimize productivity
• Ensure team members are trained and equipped to implement best practices
• Supervise team members regarding production, quality, and control
Compliance and Risk Management
• Maintain a safe and healthy environment for clients, customers, and employees
• Ensure compliance with all applicable policies, rules, and regulations, including those related to safety, health, and wage and hour
Additional Responsibilities
• Lead the front-of-house operations of the dining facility in conjunction with the Food Service Director
• Plan, direct, and coordinate food service activities to deliver a high-quality customer experience
Aramark is committed to providing a positive and inclusive work environment that supports the growth and development of our employees. This role requires a strong ability to work collaboratively with others to achieve business objectives.
Requirements
• Requires at least 1 year of experience in a management role
• Requires at least 1 year of experience in the food service industry
• Bachelor's degree or equivalent experience preferred
• Strong interpersonal and communication skills
• Ability to maintain effective client and customer relationships
• Ability to demonstrate excellent customer service skills
• Ability to maintain an effective working relationship with other departments
• Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
• Must be able to stand for extended periods of time
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