Customer Support Specialist
5 days ago
We are seeking a highly skilled Customer Support Specialist to join our team at Pridestaff - Plantation, FL.
The successful candidate will have experience in monitoring and tracking on-road activities of distribution drivers and utilizing various computer programs.
Responsibilities:
- Utilize computer programs to monitor and track on-road activities of distribution drivers
- Assist in special projects as needed to contribute to team effort
- Keep information confidential to maintain customer confidence and protect operations
- Maintain a safe and clean working environment by complying with procedures, rules, and regulations
- Adjust driver assignments to resolve potential delivery issues
Requirements:
- Proficient in using MS Office, Word, Excel, SAP and Outlook
- Excellent typing and word-processing skills are required
- Must be a result-oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as strong customer service skills
- Ability to multi-task, work independently and/or within a team, pay attention to detail, and meet deadlines
- Must have excellent phone skills
- Being bilingual is a plus
Estimated Salary: $45,000 - $55,000 per year
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