Customer Service Advocate

4 days ago


Miramar, Florida, United States RemX Full time

Job Opportunity: We are seeking a skilled Customer Service Consultant to join our team at RemX, a professional staffing division of EmployBridge. This is a temporary position with a competitive salary of $17-$18 per hour for bilingual candidates.

About the Role:

This short-term onsite project is based in Miramar or Plantation, FL, and requires flexibility to work any 8-hour shift between 7am-11pm. The ideal candidate will have 1 year of customer service experience with the same company, a high school diploma, and excellent communication skills.

Responsibilities:

  • Inbound calls
  • Respond to and own consumer inquiries and issues
  • Provide education and status on previously submitted pre-authorizations or pre-determination requests
  • Meet performance goals established for efficiency, call quality, customer satisfaction, first call resolution, and attendance

Requirements:

  • 1 year of customer service experience with the same company
  • High School diploma
  • Detail oriented

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • The chance to work with a leading workforce specialist


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