Client Support Associate

5 days ago


Miramar, Florida, United States RemX Full time
About the Opportunity

Join our dynamic team as a Help Desk Specialist and provide exceptional customer service to our clients. This is a short-term onsite project located in either Miramar or Plantation, FL.

  • Job Title: Temp Customer Service Representative
  • Location: Onsite (Plantation or Miramar, FL)
  • Compensation: $17/hour, $18/hour for bilingual candidates
  • Availability: Flexible 8-hour shifts between 7am-11pm

Key Responsibilities:

  • Inbound call handling and response
  • Issue resolution and problem-solving
  • Providing education and status on pre-authorizations or pre-determination requests
  • Meeting performance goals in efficiency, call quality, customer satisfaction, first call resolution, and attendance
Requirements
  • Previous customer service experience preferred
  • High School diploma required
  • Attention to detail

We strive to create a welcoming and inclusive work environment at RemX.



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