Customer Service Representative
1 week ago
About the Role:
We are seeking a highly motivated Customer Service Representative to join our team for a short-term project. This is an excellent opportunity for individuals looking to gain experience, build their skills, and earn a competitive hourly rate.
Key Responsibilities:
- Inbound calls only
- Respond to and resolve consumer inquiries and issues in a timely manner
- Provide education and status on previously submitted pre-authorizations or pre-determination requests
- Meet performance goals established for the position in efficiency, call quality, customer satisfaction, first call resolution, and attendance
Requirements:
- 6 months of customer service experience with the same company
- High School diploma
- Goal-driven and detail-oriented individual with strong communication skills
Benefits:
This short-term project offers a competitive hourly rate of $23 during training and $28 in production. As a valued member of our team, you will have the opportunity to work with a leading workforce specialist and develop your skills in a fast-paced environment.
Location:
The project will be held onsite in Miramar, FL.
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