Customer Service Representative

1 week ago


Miramar, Florida, United States RemX Full time

About the Role:

We are seeking a highly motivated Customer Service Representative to join our team for a short-term project. This is an excellent opportunity for individuals looking to gain experience, build their skills, and earn a competitive hourly rate.

Key Responsibilities:

  • Inbound calls only
  • Respond to and resolve consumer inquiries and issues in a timely manner
  • Provide education and status on previously submitted pre-authorizations or pre-determination requests
  • Meet performance goals established for the position in efficiency, call quality, customer satisfaction, first call resolution, and attendance

Requirements:

  • 6 months of customer service experience with the same company
  • High School diploma
  • Goal-driven and detail-oriented individual with strong communication skills

Benefits:

This short-term project offers a competitive hourly rate of $23 during training and $28 in production. As a valued member of our team, you will have the opportunity to work with a leading workforce specialist and develop your skills in a fast-paced environment.

Location:

The project will be held onsite in Miramar, FL.



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