A/R Collections Specialist
3 days ago
We are seeking a highly skilled and motivated A/R Collections Representative to join our customer-centric accounting and collections team. As a key member of our team, you will be responsible for contacting customers regarding payment of unpaid invoices, working to retain clients, and collaborating cross-functionally to verify outstanding balances and customer account status.
Key Responsibilities- Contact customers regarding payments of unpaid invoices and monitor accounts to identify outstanding receivables
- Investigate and resolve customer disputes to effectively resolve billing and customer credit issues
- Process payments and refunds according to company standards and update account status records and collection efforts
- Work independently to build internal and external customer respect and loyalty, identify and utilize effective communication channels and methods
- Establish and maintain effective relationships with internal teams, customers, vendors, and other stakeholders to gain their trust and respect
- Preference to have a bachelor's degree from an accredited university in business administration, accounting, management, or a related field
- Minimum of three years of customer-facing work experience in a similar role in the information technology sector or hospitality industry
- Ability to meet call and collection quotas and report on collection activity and accounts receivable status
- Familiarity with billing and collection procedures and customer service best practices
- Excellent written and verbal communication skills, both technically and interpersonally in the English language
In addition to a competitive salary and benefits package, we offer a comprehensive benefits program, including medical and prescription options, dental, orthodontics, and vision plans, as well as a 401(k) profit-sharing retirement plan and flexible paid time off.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and results-driven individual with a passion for customer service and collections, we encourage you to apply for this exciting opportunity.
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A/R Collections Specialist
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A/R Collections Specialist
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Raleigh, North Carolina, United States Allbridge Full timeJob Summary**About the Role**We are seeking a highly skilled and customer-focused A/R Collections Specialist to join our team at Allbridge. As a key member of our accounting and collections team, you will be responsible for contacting customers regarding payment of unpaid invoices, working to retain clients, and collaborating cross-functionally to verify...
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