Sales Operations Coordinator

1 day ago


Cutler Bay, Florida, United States Trandon Associates, Inc Full time
Job Title: Sales Support Specialist

Trandon Associates, Inc is seeking an experienced Sales Support Specialist to join our team.

Job Summary

The Sales Support Specialist will play a critical role in assisting Account Executives with maximizing business growth through revenue generation activities. This includes developing and maintaining strong working relationships with customers and brokers, and serving as the in-house point of contact.

Key Responsibilities
  • Establish productivity targets for deal set ups and pricing turnaround time.
  • Create a team environment and establish a best-in-class org that:
    • Accurately prices and understands product offerings to prepare proposals/contracts and assist in generating revenue; create proposals and contracts for customers
    • Collects and verifies usage information to request customer pricing.
    • Adjudicate and manage credit approval for customers via utility invoice review and internal pay history review
    • Meet with customers and channel partners as necessary in the presentation of pricing or post sales account management
    • Act as a liaison between the sales originators, customers, sales channels, and Operations departments to resolve customer issues
    • Provide expertise in the use of CRM and pricing systems, and assist in execution of process and system changes
    • Timely response to Request For Proposal response packages including government RFPs.
    • Build pipeline for government RFPs from local, state and national government entities
    • Produce ad-hoc customer reports and sales presentations
    • Research and resolve enrollment failures, and dropped customer accounts to minimize any negative financial impact.
    • Follow all Sales, Legal and operational policies to avoid and minimize financial risk.
    • Initiate and coordinate accurate and timely LDC enrollment paperwork.
Requirements
  • Experience managing a sales support team in a high pressure, high transaction environment.
  • User capability with Microsoft Office products
  • Experience in the NYC / NJ markets
  • Demonstrated ability to work cross-functionally; strong ability to communicate across departments and drive to "get the deal done."


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