Warranty Administrator Specialist

7 days ago


Rockford, Illinois, United States Grote Auto - Rockford Full time
Job Description

We are seeking a highly motivated and detail-oriented Automotive Service Advisor to join our team at Grote Auto - Rockford. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our customers receive top-notch service.

The ideal candidate will have excellent communication and problem-solving skills, as well as experience in the automotive industry. If you are looking for a challenging role that requires strong teamwork and collaboration skills, this could be the perfect fit for you.

Estimated Salary Range:$48,000 - $58,000 per year

About the Position
  • Serve as the primary point of contact for customers regarding warranty and after-sale repairs
  • Use data-driven insights to optimize shop operations and improve efficiency
  • Develop and maintain positive relationships with customers and internal stakeholders
Responsibilities
  • Manage and coordinate work orders for the shop
  • Ensure accurate and timely completion of repair orders
  • Communicate effectively with customers and internal stakeholders


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