Service Advisor Specialist

7 days ago


Rockford, Illinois, United States Grote Auto - Rockford Full time
Service Advisor Role:
Grote Auto - Rockford is seeking a skilled Automotive Service Advisor to join our team. In this role, you will serve as the main point of contact for customers regarding warranty and after-sale repairs. The ideal candidate will have excellent communication skills, be able to utilize shop resources efficiently, and have experience in handling service calls and negotiating service agreements.

About Our Company:

We are a family-owned and operated automotive business with a strong reputation in the industry. Our mission is to provide exceptional customer service and deliver high-quality products. We offer a competitive salary and benefits package to our employees.


Key Job Duties:
  • Serve as the primary point of contact for customers regarding warranty and after-sale repairs.
  • Utilize shop resources efficiently to ensure low-cost and speedy service.
  • Handle all service calls and negotiate service agreements.
  • Coordinate and manage work orders for the shop.

Estimated Salary and Benefits:

The estimated annual salary for this position is $56,000, based on industry standards and location. We also offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



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