National Director, Managed Review Operations
1 week ago
We are seeking a highly experienced and skilled National Director to lead our Managed Review operations. As a key member of our team, you will be responsible for developing and implementing our overall managed review sales and operations strategy.
Key Responsibilities- Strategic Planning: Set up sales projections and budgets to drive business growth.
- Sales Support: Assist our sales team in securing new clients and expanding existing relationships.
- Team Management: Recruit, hire, and train review attorneys to ensure we have the right talent to deliver exceptional results.
- Project Management: Ensure all reviews are completed timely and within budget, while maintaining the highest standards of quality.
- Client Communication: Coordinate project communication between clients and our company to ensure seamless collaboration.
- Performance Monitoring: Monitor review attorneys' progress, provide client reporting, and ensure that our standards are maintained at all times.
- Process Improvement: Maintain technical proficiency on review processes and drive best practices within our company.
- Client Relationships: Maintain strong relationships with our clients to successfully renew or expand customer accounts.
- Special Projects: Perform all other duties, including special projects, as assigned by our management team.
- Professional Qualifications: Must be a licensed attorney with active bar status in good standing.
- Experience: Minimum five years' experience conducting or managing managed review projects.
- Knowledge and Skills: Strong knowledge of legal review concepts and processes, excellent communication skills (verbal and written), and exceptional customer service demeanor.
- Certifications: Relativity Certified Administrator (RCA) certification is preferred.
- Personal Qualities: Ability to multitask, prioritize, and organize under pressure, detail-oriented, resourceful, and driven, with excellent leadership and management skills.
- Travel: Must be able to travel frequently, locally and nationally.
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National Director, Managed Review Operations
1 week ago
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