Field Sales Representative

4 weeks ago

Chicago, Illinois, United States Alarm Full time
Job Title: Field Sales Representative

Alarm is seeking a highly motivated and results-driven Field Sales Representative to join our Sales team. As a Field Sales Representative, you will be responsible for working with our partners to enable them to sell our full suite of services. This includes educating potential partners on our solution, signing them up, and working with them to contact and visit customers to explain our service and demonstrate its features and functionality.

Key Responsibilities:
  • Serve as the lead point of contact for Alarm partners in the assigned territory
  • Build and maintain strong, long-lasting client relationships
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Collaborate with the sales team to identify and grow opportunities within the territory
  • Sell Alarm technology solutions to customers via our partner channel
  • Interact with customers about available services and solutions
  • Act as the escalation point for technical issues after both partner's internal technical team and the tech support team have attempted to resolve any issues
  • Provide product support and installation trainings to partners to increase sales
  • Gather feedback from partners and partner customers on how we can improve our product and processes
  • Represent Alarm at various industry trade shows and events
  • Stay up to date with new Alarm product release features to properly respond to partner inquiries
  • Work with customer success representatives and dispatch to maximize calendar with quality homeowner leads
Requirements:
  • 2+ years of experience in field sales preferred
  • The ability to communicate with customers and vendors, both in writing and verbally, in a clear, professional manner
  • A self-starter capable of operating independently
  • Strong people skills; natural customer service orientation and disposition - candidate must enjoy working with clients and supporting internal customers in the organization
  • Excellent problem-solving skills
  • The ability and commitment to meet deadlines, even during high volume periods
  • Flexible and positive attitude that fosters team spirit
  • Experience using Microsoft Outlook, Excel, and Word
  • Experience using PowerPoint and other presentation development tools desired
  • Ability to travel locally up to 80% of the time to engage with dealer partners and customers
  • Comfort with hardware installation is a plus
  • Experience in the HVAC market is a plus
  • BA or BS, Engineering, Math, Business, or Sciences preferred but not required
Why Work for Alarm?
  • Collaborate with outstanding people: We hire only the best. Our quality standards are high, and our employees enjoy working alongside other high achievers.
  • Make an immediate impact: New employees can expect to be given responsibility for bringing new technologies to the marketplace within weeks. You are empowered to perform as soon as you join the Alarm team.
  • Gain well-rounded experience: Alarm offers a diverse and dynamic environment where you will get the chance to work directly with executives and gain a broad knowledge base across multiple areas of the business.
  • Work with the latest technologies: As we continue to lead the industry, we require expertise across a broad spectrum of technologies including short and long-range wireless communication, video surveillance, lighting, and HVAC automation, web development, and back-end application development and hosting.
  • Focus on fun: Alarm places high value on our team culture. We passionately challenge ourselves with high expectations and then routinely celebrate successes within and outside of the office.

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