Hospitality General Manager
2 weeks ago
Job Number
Job Category Property Leadership
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
As the primary strategic business leader of the property, you will oversee all operational aspects, including managing overall property performance, food and beverage services, sales and marketing strategies, profitability, revenue generation, and human resources activities. Your role is pivotal in delivering a strong return on investment for both Marriott International and property ownership. You will lead the team in developing and executing comprehensive property-wide strategies, ensuring the brand service strategy and initiatives are implemented effectively to meet or exceed guest expectations. Building relationships with key clients and engaging in the sales process is essential.
CANDIDATE PROFILE
Education and Experience
• A 2-year degree from an accredited institution in Business Administration, Hospitality Management, or a related field; with 4 years of experience in guest services, front desk operations, sales and marketing, or related areas.
OR
• A 4-year bachelor's degree in Business Administration, Hospitality Management, or a related field; with 2 years of experience in guest services, front desk operations, sales and marketing, or related areas.
KEY RESPONSIBILITIES
Overseeing Property Operations
• Ensure service programs are effectively implemented and adhered to.
• Provide timely feedback to management and staff regarding service and operational standards.
• Manage labor flow between departments to support effective budget management and profitability goals.
• Prepare for quality assurance audits and follow up on property guest satisfaction scores.
• Act as a project manager for capital improvement initiatives.
• Conduct regular inspections to ensure cleanliness and maintenance standards are met.
Managing Food and Beverage Services
• Monitor food and beverage forecasts and inventory levels to minimize waste and maximize profit margins.
• Establish relationships with local vendors to support operational needs.
• Ensure compliance with quality standards in food and beverage operations.
Sales and Marketing Strategy
• Collaborate with the Regional Sales office to implement effective sales strategies.
• Identify innovative marketing solutions that align with brand and property needs.
• Manage relationships with key accounts and develop new revenue streams through property amenities.
Profitability Management
• Oversee controllable costs associated with various operations.
• Analyze property performance using financial and non-financial data to communicate results.
• Initiate actions to support revenue and profitability objectives.
Human Resource Management
• Lead associates through property changes and support their professional development.
• Conduct performance reviews and manage recruitment efforts to attract qualified candidates.
Stakeholder Relationship Management
• Keep stakeholders informed about property performance in financials and guest satisfaction.
• Prepare and present reports using performance data to demonstrate the impact of business strategies.
Additional Responsibilities
• Participate in relevant conference calls and meetings to discuss property performance and strategies.
-
Building Maintenance Manager
5 days ago
Phoenix, Arizona, United States NCG Hospitality Full timeJob Summary:We are seeking a highly skilled and experienced Building Maintenance Manager to join our team at NCG Hospitality. As a key member of our operations team, you will be responsible for overseeing all daily maintenance operations at our properties to ensure a safe and happy stay for our guests.Key Responsibilities:Develop and implement preventative...
-
Hospitality Server
3 days ago
Phoenix, Arizona, United States AERA Hospitality Inc Full timeJob SummaryAERA Hospitality Inc. is seeking a skilled and dedicated Hospitality Server to join our team. As a key member of our catering team, you will be responsible for delivering exceptional service to our clients and ensuring the success of our events.Key ResponsibilitiesInventory Management: Responsible for the inventory of equipment, small wares,...
-
Hotel Operations Manager
5 days ago
Phoenix, Arizona, United States Aimbridge Hospitality Full timeJob SummaryAs a key member of our hotel management team, the Assistant General Manager - Hotel Operations will play a crucial role in ensuring the efficient operation of our hotel. This includes supervising operating departments, assisting the General Manager in revenue generation, and developing managerial and hourly employees through training...
-
Restaurant Operations Manager
1 week ago
Phoenix, Arizona, United States Gecko Hospitality Full timeGecko Hospitality is seeking a dedicated and experienced Restaurant Operations Manager to join our growing team! We are a company with a rich history in the hospitality industry, continuously striving to deliver top-notch service and unforgettable experiences to our guests. Why Choose Us? Competitive CompensationOpportunities for Career...
-
Hospitality Food and Beverage Attendant
1 week ago
Phoenix, Arizona, United States Hyde Park Hospitality Full timeJob DescriptionPosition: Airport Lounge Food and Beverage AttendantCompensation: $21.00 per hourOverviewThe Food and Beverage (F&B) Attendant is dedicated to delivering exceptional service to guests and plays a vital role in ensuring a seamless experience for all food and beverage orders at our premium lounge. This position involves direct interaction with...
-
Hospitality Frontline Associate
7 days ago
Phoenix, Arizona, United States Hospitality Ventures Full timePosition: Guest Services RepresentativeCompany: Hospitality VenturesWho Should Consider This RoleThis position is ideal for individuals who thrive in a collaborative environment and possess a genuine passion for customer interaction.Employee BenefitsDiscounts on Hotel StaysComprehensive Medical, Dental, and Vision CoverageOpportunities for Professional...
-
Assistant Clubhouse Operations Manager
7 days ago
Phoenix, Arizona, United States Gecko Hospitality Full timeGecko Hospitality is seeking a passionate and driven Assistant Clubhouse Operations Manager to join our team at a prestigious golf club in Phoenix, AZ. This influential role will involve working closely with the Director of Clubhouse Operations and the Clubhouse Manager, overseeing all facets of our clubhouse dining operations. Your dedication to...
-
Dual Building Maintenance Manager
22 hours ago
Phoenix, Arizona, United States NCG Hospitality Full timeJob Summary:We are seeking a highly skilled and experienced Dual Building Maintenance Manager to join our team at NCG Hospitality. As a key member of our maintenance team, you will be responsible for overseeing all daily maintenance operations at our property to ensure a safe and happy stay for our guests.Key Responsibilities:Perform and direct preventative...
-
Rooms Inventory Manager
2 weeks ago
Phoenix, Arizona, United States Pyramid Global Hospitality Full timeAbout Pyramid Global Hospitality Pyramid Global Hospitality is a leader in the hospitality industry, prioritizing the well-being of its employees. Our organization is committed to fostering a workplace that embraces diversity, encourages personal growth, and promotes a culture of inclusivity. We believe that our People First philosophy is the cornerstone of...
-
Executive Sous Chef
22 hours ago
Phoenix, Arizona, United States Pyramid Global Hospitality Full timeWe are seeking a passionate Culinary professional with an exceptional attitude for the Executive Sous Chef at Pyramid Global Hospitality. The Executive Sous Chef will oversee kitchen operations at our esteemed hospitality establishment. This position reports directly to the General Manager and is responsible for managing the culinary team, ensuring...
-
General Manager
5 days ago
Phoenix, Arizona, United States Upward Projects Restaurant Group Full timeAbout the RoleWe are seeking a highly skilled and experienced General Manager to join our team at Upward Projects Restaurant Group. As a key member of our leadership team, you will be responsible for driving business results, leading a high-performing team, and delivering exceptional guest experiences.Key ResponsibilitiesDevelop and execute business...
-
Assistant Restaurant Manager
6 days ago
Phoenix, Arizona, United States Gecko Hospitality Full timePosition: Assistant Restaurant ManagerDynamic Fast Casual Dining BrandLocation: Not SpecifiedSalary: $45K - $60K DOEWe are seeking an experienced Assistant Restaurant Manager to join our passionate team. Our company has a longstanding reputation in the hospitality sector, consistently aiming to provide exceptional service and memorable experiences for our...
-
Assistant Clubhouse Manager
19 hours ago
Phoenix, Arizona, United States Gecko Hospitality Full timeJob SummaryWe are seeking a highly skilled and experienced Assistant Clubhouse Manager to join our team at Gecko Hospitality. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our clubhouse dining facilities, ensuring exceptional service and quality food and beverage experiences for our members and...
-
Building Maintenance Manager
2 days ago
Phoenix, Arizona, United States NCG Hospitality Full timeJob Summary:We are seeking a highly skilled and experienced Building Maintenance Manager to join our team at NCG Hospitality. As a key member of our operations team, you will be responsible for overseeing all daily maintenance operations at our properties to ensure a safe and happy stay for our guests.Key Responsibilities:Develop and implement preventative...
-
Restaurant Operations Manager
20 hours ago
Phoenix, Arizona, United States Gecko Hospitality Full timeJob Title: Assistant Restaurant Manager**Job Summary:**We are seeking a highly skilled and experienced Assistant Restaurant Manager to join our team at Gecko Hospitality. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales...
-
Veterinary Hospital Operations Manager
1 week ago
Phoenix, Arizona, United States North Kenilworth Veterinary Care Full timeJob OverviewNorth Kenilworth Veterinary Care is seeking a skilled Veterinary Hospital Operations Manager to lead our team in enhancing the performance of our veterinary facilities.The Hospital Operations Manager plays a crucial role in overseeing the business and personnel aspects of our practice. This position is responsible for all operational and support...
-
General Manager
5 days ago
Phoenix, Arizona, United States Genuine Concepts Full timeAbout the RoleGenuine Concepts is seeking a highly skilled and experienced Restaurant Operations Manager to lead our business to success. As an Assistant General Manager, you will be responsible for overseeing all aspects of our restaurant operations, ensuring a high-quality dining experience for our customers.Key ResponsibilitiesRestaurant Operations:...
-
Rooms Inventory Manager
2 weeks ago
Phoenix, Arizona, United States Pyramid Global Hospitality Full timeAbout Pyramid Global Hospitality Pyramid Global Hospitality is a company that prioritizes its workforce, fostering a culture that values diversity, growth, and employee wellbeing. Our commitment to a People First philosophy is evident in our employee development initiatives, comprehensive benefits, and the meaningful relationships we cultivate. We provide a...
-
Rooms Inventory Manager
2 weeks ago
Phoenix, Arizona, United States Pyramid Global Hospitality Full timeAbout Pyramid Global Hospitality Pyramid Global Hospitality is committed to prioritizing its employees, fostering a supportive and inclusive workplace that champions diversity, growth, and well-being. Our People First culture is evident in our employee development initiatives, benefits, and our focus on nurturing meaningful relationships. We provide a...
-
Assistant Kitchen Manager
7 days ago
Phoenix, Arizona, United States Episcope Hospitality - Phoenix Full timeEpiscope Hospitality is seeking a Culinary Operations Supervisor: Episcope Hospitality stands out as one of the most rapidly expanding and innovative hospitality firms in the United States. Established under the guidance of entrepreneur David Morton, associated with the Morton's Steakhouse legacy, Episcope is characterized by a vibrant culture infused with...