Sales Support Associate

5 days ago


Atlanta, Georgia, United States Montblanc Full time

At Montblanc, we're committed to fostering a diverse and inclusive work environment that celebrates individuality and creativity. Our team is dedicated to delivering exceptional customer experiences and driving sales growth.

Job Summary

We're seeking a highly motivated and customer-focused Sales Support Associate to join our team in Atlanta, GA. As a key member of our sales team, you'll be responsible for achieving individual sales objectives, developing and servicing customers, and providing outstanding customer service.

Key Responsibilities

  • Meet or exceed sales targets and individual performance goals.
  • Develop and maintain strong relationships with customers, understanding their needs and preferences.
  • Stay up-to-date on product knowledge, including features, benefits, and technical specifications.
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Collaborate with colleagues to achieve sales goals and support the overall success of the boutique.
  • Maintain a high level of product knowledge, including repair and after-sales service techniques.
  • Ensure the boutique maintains a high level of aesthetic quality, adhering to company standards.

Requirements

  • Previous experience in retail sales, preferably in luxury goods or high-end products.
  • Strong understanding of customer service principles and ability to establish trust with customers.
  • Excellent communication, interpersonal, and computer skills.
  • Ability to work in a fast-paced environment, handling multiple tasks simultaneously.
  • Bilingual English/Mandarin preferred.

Physical Requirements

  • Standing on the sales floor for 90% of the workday.
  • Reaching to access product stored within cabinets or on shelves.
  • Bending to access product stored within cabinets.
  • Occasional need to use a ladder to reach product.
  • Unpacking and/or lifting of large boxes that contain product.

Richemont offers a competitive compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

At Montblanc, We Craft the Future

Salary range: $21 - $24

Salary will be negotiated based on relevant skills and experience.



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