Seasonal Sales Support Associate

3 hours ago


Atlanta, Georgia, United States David Yurman Full time
Atlanta Lenox Square Seasonal Operations Support

This role provides administrative and logistical support to the Retail Store Operations Staff, ensuring seamless store operations and exceptional customer experiences. As a key member of our team, you will be responsible for processing sales transactions accurately and efficiently, providing exceptional customer service via phone and in-person, and assisting sales floor staff as needed to meet customer needs and maintain a high level of customer satisfaction.

Key Responsibilities:
  • Process sales transactions accurately and efficiently, ensuring a seamless customer experience.
  • Provide exceptional customer service via phone and in-person, resolving inquiries and directing calls to the appropriate team members.
  • Assist sales floor staff as needed to meet customer needs and maintain a high level of customer satisfaction.
  • Maintain visual merchandising and housekeeping standards, adhering to current visual guidelines and priorities.
  • Support the Sales and Operations team in packaging and shipping client orders.
  • Assist in inventorying office supplies, packaging materials, and stationery.
  • Identify and assist with client jewelry repairs.
  • Contribute to maintaining a clean and organized store environment.
  • Support the Operations team in various roles, including inventory management and visual merchandising.
Requirements:
  • 1+ year of experience in an operational role in a customer service environment, preferably in luxury retail.
  • Proficient in Microsoft Excel and Outlook.
  • Ability to prioritize tasks, adapt to changing situations, and maintain attention to detail in a fast-paced environment.
  • Flexibility to work in various roles and adapt to changing business needs.
  • Ability to work non-traditional hours, including evenings, weekends, and holidays.


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