Customer Service Representative

4 days ago


Green Bay, Wisconsin, United States FERGUSON Full time
Customer Service Representative Opportunity at Ferguson

Ferguson, a leading provider of quality supplies, is seeking a skilled Customer Service Representative to join our team. As a key member of our showroom team, you will be responsible for delivering exceptional customer service, supporting sales efforts, and ensuring seamless order processing.

Key Responsibilities:
  • Assist customers on the showroom floor, providing expert knowledge of our product offerings
  • Support Outside Sales Associates in driving sales and revenue growth
  • Work closely with Showroom Sales consultants to ensure customer needs are met
  • Process orders accurately and efficiently, ensuring timely delivery
Requirements:
  • 2-5 years of prior showroom service experience
  • Knowledge of plumbing fixtures, lighting, and appliances preferred
  • Results-oriented, with a strong ability to meet goals and build relationships
  • Excellent communication and time management skills
  • Ability to learn quickly and adapt to changing priorities
About Ferguson:

Ferguson is a community-driven organization committed to making our customers' complex projects simple, successful, and sustainable. We offer a competitive benefits package, including health, dental, vision, paid time off, and a 401(k) with a company match. Our associates enjoy additional benefits, such as mental health coverage, gender affirming and family building benefits, paid parental leave, and more.

We are an equal opportunity employer and a government contractor that abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). We are committed to diversity, equity, and inclusion in the workplace.



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