Financial Services Representative
1 week ago
We are seeking a highly motivated and customer-focused Collections Account Representative to join our team at Yessio LLC. As a key member of our operations team, you will play a vital role in delivering exceptional customer service while tackling essential financial matters for our business.
What We Offer
We provide a comprehensive benefits package, including:
- Competitive pay and bonus structure
- Paid time off and holidays
- Health and dental benefits
- Remote flexibility and work-from-home options
- Monthly employee recognition and team-building activities
- Ongoing paid training and professional development
Your Role
As a Collections Account Representative, you will be responsible for:
- Answering inbound phone calls and making outbound calls to customers
- Communicating with customers to resolve account issues and collect payments
- Processing payments and updating customer information
- Providing exceptional customer service and building rapport with customers
Requirements
To be successful in this role, you will need:
- High school diploma or equivalent
- Fluent English communication skills and phone etiquette
- Computer proficiency and basic math skills
- Positive attitude and good attendance
Work Schedule
This is a full-time position with a standard Monday-Friday schedule, with flexibility to work from home. We are committed to providing a healthy work-life balance and offer a range of benefits to support your well-being.
About Us
Yessio LLC is a family-owned business services vendor with a strong reputation for delivering exceptional service to our clients. We value our employees and offer a positive work culture, ongoing training, and opportunities for growth and development.
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