Membership Representative

2 days ago


Virginia Veterans Dr Roanoke VA USA, United States YMCA of Virginia's Blue Ridge Full time
Job Summary

We are seeking a highly motivated and customer-focused Membership Representative to join our team at the YMCA of Virginia's Blue Ridge. As a key member of our membership services team, you will be responsible for delivering exceptional service to our members, guests, and program participants.

Key Responsibilities
  • Member Services: Provide excellent service to members, guests, and program participants, contributing to member retention and satisfaction.
  • Membership Sales and Renewals: Process membership sales, renewals, and prospect follow-up as directed.
  • Front Desk Operations: Manage front desk operations, including checking-in guests, taking messages, directing calls, and providing general information.
  • Customer Service: Respond to member and guest needs, resolve complaints, and maintain a positive, energetic attitude towards YMCA work, goals, and values.
  • Team Collaboration: Collaborate with other departments to ensure member satisfaction and maintain cooperative, functional relationships with peers.
Requirements
  • Customer Service Skills: Excellent interpersonal and problem-solving skills, with the ability to relate effectively to diverse groups of people.
  • Communication Skills: Ability to read, interpret, and communicate information, with proficiency in typing and working in front of a computer screen.
  • Physical Demands: Ability to stand and walk for extended periods, lift and move up to 50 pounds, and maintain continuous operations requiring attention to detail and multi-tasking.
  • Education and Experience: High school diploma or equivalent required; previous customer service, sales, or related experience preferred.
Working Environment

The YMCA of Virginia's Blue Ridge is a Drug-Free Workplace and is committed to the policy of Equal Opportunity prohibiting discrimination in employment. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.



  • Hoover, AL, USA, United States Crunch Fitness by Premier Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Membership Sales Representative to join our team at Crunch Fitness by Premier Fitness. As a key member of our sales team, you will be responsible for delivering exceptional customer service, promoting our membership programs, and driving sales growth.Key ResponsibilitiesProvide exceptional...


  • Roanoke, United States YMCA of Virginia's Blue Ridge Full time

    DescriptionESSENTIAL FUNCTIONS: This position delivers excellent service to all members, guests, and program participants in the Y and on the phone, contributing to member retention. Responds to member and guest needs, promotes memberships and programs, and maintains cleanliness and organization of the lobby area. Conducts interviews and/or tours responsive...


  • Virginia Beach, Virginia, United States YMCA of South Hampton Roads Full time

    About the RoleThe YMCA of South Hampton Roads is seeking a highly motivated and customer-focused individual to join our team as a Membership Experience Leader. As a key member of our membership team, you will be responsible for delivering exceptional service to all members, guests, and program participants.Key ResponsibilitiesMembership Sales and Retention:...


  • Roanoke, Texas, United States Club Pilates Full time

    Job OverviewClub Pilates is seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will play a critical role in driving new membership sales and retaining current members.Key ResponsibilitiesAssist the General Manager with new membership sales by bringing new members to the studio and booking them...


  • Fairfax, Virginia, 22030, Fairfax County, VA, United States National Pest Management Association Full time

    AboutThe National Pest Management Association (NPMA) is looking for a new team member that lives our core values of Fun, Teamwork, Passion, Integrity and Flexibility. NPMA is a dynamic and forward-thinking 501(c)(6) organization committed to supporting members in being professional, knowledgeable, and profitable through education, industry leadership, public...


  • Roanoke, Virginia, United States Grand Fitness Mgmt, LLC Full time

    Job OverviewAbout Us:Grand Fitness Mgmt, LLC is a prominent franchisee of Planet Fitness, operating over 66 locations since our inception in 2010. Our mission is to improve lives by offering a top-notch fitness experience in a friendly and non-judgmental atmosphere.Your Role:As a Customer Service Representative, you will play a crucial role in delivering...


  • Roanoke, Virginia, United States AAA Club Alliance Full time

    Become a Valued Member of Our Team Unlock your potential as a Customer Service Sales Representative at AAA Club Alliance. Are you passionate about delivering outstanding service while achieving sales goals? Join our dynamic team and excel in a vibrant retail atmosphere where every customer interaction is significant. Work-Life Harmony: No Work on Sundays:...


  • Roanoke, Virginia, United States PF Miami Developers LLC Full time

    Job TypePart-timePosition OverviewAs a Weekend Customer Service Representative, you will play a vital role in delivering outstanding service to our members, prospective members, and guests, ensuring a remarkable experience in our welcoming environment. At PF Miami Developers LLC, we pride ourselves on fostering a culture that emphasizes inclusivity and...


  • Virginia Beach, Virginia, United States The Joint Chiropractic Full time

    About the Organization:The Joint Chiropractic is a prominent provider of chiropractic services within the health and wellness sector, committed to delivering exceptional care to each individual.Position Title: Patient Services RepresentativePosition Overview:We are seeking an enthusiastic and dedicated Patient Services Representative to become a vital part...


  • Noblesville, IN , USA, United States Crunch Fitness Full time

    About Crunch FitnessCrunch Fitness is a rapidly growing fitness club chain with over 400 locations worldwide. We are seeking highly motivated and professional individuals to join our team as Member Services Representatives.Job SummaryThe Member Services Representative will be responsible for providing exceptional customer service, promoting membership sales,...


  • Roanoke, Virginia, United States Roanoke County, VA Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at the Brambleton Center in Roanoke County, VA. As a Customer Service Representative, you will be responsible for providing exceptional customer service to internal and external customers, resolving customer requests and complaints, and maintaining customer...

  • Account Executive

    21 hours ago


    Washington, DC , USA, United States D.C. United Full time

    About the RoleWe are seeking a highly motivated and results-driven Account Executive to join our Membership Sales team at D.C. United. As a key member of our sales team, you will be responsible for driving revenue growth through direct outbound B2B & B2C outreach, building strong relationships with clients, and delivering exceptional customer service.Key...


  • Virginia, United States Essentia Health Full time

    Job Description Job Description: This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents...


  • Virginia, United States Essentia Health Full time

    Job Description Job Description: This position greets customers and facilitates the patient registration process in a timely, professional, and courteous manner. Interviews and obtains demographic and financial information from patients or their representatives through face-to-face and virtual interactions to provide Essentia Health with the documents...


  • Virginia Beach, United States StretchLab - Virginia Beach Full time

    StretchLab is currently seeking a high energy, passion-filled and sales motivated individual that is fitness-minded and has a love for community and our brand! Founded in 2015 in Venice, California, StretchLab is the industry leader in offering one-on-one assisted stretching. With Co-Founders coming from the Personal Training industry, Stretch Lab has...


  • Gaithersburg, MD , USA, United States Health Fitness Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Representative to join our team at HealthFitness. As a Front Desk Representative, you will be the first point of contact for our clients and will be responsible for providing exceptional customer service, ensuring a positive experience for all participants.Key ResponsibilitiesGreet...


  • Rock Springs Rd, Virginia, USA, United States PF Management Group Full time

    {"title": "Member Services Representative", "description": "Key ResponsibilitiesWe are seeking a highly skilled and customer-focused individual to join our team as a Member Services Representative.Customer Service/Front Desk ActivitiesGreet members and guests, providing exceptional customer service and ensuring a positive experience.Answer phones in a...


  • US-, Bronx, NY , USA Supreme Fitness Group Full time

    Supreme Fitness Group - JobID: Guest Service / Front Desk **About the Role** As a Member Services Representative at Supreme Fitness Group, you will be responsible for providing exceptional customer service to our members. **Key Responsibilities:** * Assist members with their inquiries and concerns in a timely and professional manner * Maintain accurate...


  • Virginia Beach, Virginia, United States GO Car Wash Full time

    **Job Summary**The Customer Service Teammate will play a vital role in building relationships with new and existing customers, driving sales, and providing exceptional customer service. As a representative of GO Car Wash, you will be responsible for creating a positive and welcoming experience for all customers, while also meeting sales targets and...


  • US-, Bronx, NY , USA Supreme Fitness Group Full time

    Job Summary:We are seeking a highly skilled and customer-focused Member Services Representative to join our team at Supreme Fitness Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our members, ensuring a positive and welcoming environment, and promoting the benefits of our membership program.Key...