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Fitness Club Representative
2 months ago
About Crunch Fitness
Crunch Fitness is a rapidly growing fitness club chain with over 400 locations worldwide. We are seeking highly motivated and professional individuals to join our team as Member Services Representatives.
Job Summary
The Member Services Representative will be responsible for providing exceptional customer service, promoting membership sales, and maintaining a clean and welcoming environment for our members and guests.
Key Responsibilities:
- Membership Sales: Meet and exceed sales targets by promoting Crunch Fitness membership plans to potential customers.
- Greeting and Checking In: Greet all members and guests, check in members, and answer phone calls in a professional and courteous manner.
- Customer Service: Provide exceptional customer service to members and guests, addressing their needs and concerns in a timely and efficient manner.
- Cleanliness and Maintenance: Assist in maintaining a clean and welcoming environment, including cleaning equipment and facilities.
- Policies and Procedures: Follow all company policies and procedures, including those related to customer service, sales, and cleanliness.
The Benefits of Working at Crunch Fitness
As a Member Services Representative at Crunch Fitness, you will enjoy a range of benefits, including:
- Exciting Team Environment: Work in a dynamic and fast-paced team environment with opportunities to learn and grow.
- Growth Opportunities: Take advantage of career advancement opportunities in a rapidly growing company.
- Free Crunch Fitness Membership: Enjoy a free membership to Crunch Fitness, allowing you to experience our facilities and services firsthand.
Requirements
To be successful as a Member Services Representative at Crunch Fitness, you will need:
- CPR/AED Certification: Possess a current CPR/AED certification (can be completed after hire).
- Desire for Personal Growth: Be motivated to learn and grow with our company.
- Team-Oriented Individual: Work collaboratively as part of a team to achieve common goals.
- Outgoing Personality: Possess a friendly and approachable demeanor.
- Organized: Be able to prioritize tasks and manage time effectively.
- Service-Minded: Provide exceptional customer service and be willing to go above and beyond to meet customer needs.
- Professional: Maintain a professional appearance and demeanor at all times.
- Efficient and Effective Communication Skills: Possess strong communication skills, both written and verbal.
